1300 Southlake Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.1/5 (506 reviews)

Barbara F

December 21, 2023
Source: Google

Freda W

June 03, 2025

My dryer repair was great. Chelsea P. Arrived on time. Did the inspection on the dryer. He found the problem and fixed it. Thank you Chelsea P.

Source: Google

Marlon B

December 21, 2023

* Thank you for a wonderful job.

Source: Google

Jeremy G

February 11, 2023

* Turned out our issue was mostly a non-issue, but he was careful to explain what it was, what it could have been, and steps to take if it happened again. Very professional and personable.

Source: Google

Rebo R

December 21, 2023

Seal was out of place...simple, but needed special skills to replace.

Source: Google

Richard C

December 21, 2023

Mower repair was done. Very good service.

Source: Google

William D

December 21, 2023

We have only had one bad experience with this company, but since then, we’ve been very pleased with Kern’s performance.

Source: Google

Tiffany P

December 21, 2023

Josh was awesome on time and fast! I would hire Josh again, as well as recommended.

Source: Google

Diana S

June 26, 2023

Josh is a top notch Sears repair technician! Nothing but the most personable and professional since he first walked in the door to diagnose the issue with my washer. I appreciate his professionalism and his customer service so much!

Source: Google

Sharita C

July 28, 2023

Kern arrived on time, communicating what the problem was and the solution. He had shoe covers, and was polite and friendly. Herb is a true asset to the Sears repair team!

Source: Google
Average Rating: 4.1/5 (506 reviews)