500 Great Oaks Dr - Ste 7 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Richard L
Bill, our technician was great but your app that shows when he would arrive was horrible. I pulled up the posting and it said he would be at our house at 6:45. Ouch, the earlier messages said he would be at our house at 4:45 or something like that. So, we rearranged our schedule to accommodate. He showed up at 2:35!!! No message things were different. Seriously, get your act together.
Customer service response - Thank you for your 5-star review, Richard! We're pleased to hear Bill provided great service, but apologize for the inconvenience caused by the scheduling app. We appreciate your feedback and will work on improving this aspect.
Sears Home Services on May 27, 2025
Ricky P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 20, 2025
Emily K
Technician was courteous and helpful. 3rd party from my home warranty company to fix double ovens.
Customer service response - Thank you for your 5-star review, Emily! We're pleased to hear that the technician was courteous and helpful in fixing your double ovens.
Sears Home Services on May 20, 2025
Priscilla T
Arrived on time. Professional appearance. Throughly cecked all appliances. Great customer service!!!
Customer service response - Thank you for your 5-star review, Priscilla! We're pleased to hear that you received timely, professional service and great customer care.
Sears Home Services on May 18, 2025
Don R
The technician showed up o time was very professional. He knew what the problem was and did the repair quickly and explained the problem to me. Wyman was very knowledgeable and was very professional.
Customer service response - Thank you for your 5-star review, Don! We're pleased to hear that Wyman was professional, knowledgeable, and efficient in resolving the issue.
Sears Home Services on May 15, 2025
Sandra A
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 09, 2025
Victoria A
Prompt and polite. Did a great job!
Customer service response - Thank you for your 5-star review, Victoria! We're pleased to hear that you received prompt and polite service, and that the job was done well.
Sears Home Services on April 23, 2025
Mable M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 23, 2025
Dwetha B
Technician was very well informed about the appliance
Customer service response - Thank you for your 5-star review, Dwetha! We're pleased to hear that the technician was well informed about your appliance.
Sears Home Services on April 20, 2025
John R
Very knowledgeable!
Customer service response - Thank you for your 5-star review, John! We're pleased to hear you found our service knowledgeable.
Sears Home Services on March 30, 2025
