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1831 N Columbia St Reviews
Read reviews from customers who used our services at 1831 N Columbia St
Total reviews
79
Average Rating
4.2/5
They don’t show up and their whole system is AI.
Hope T,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1757654815606
THRID TIME THEY HAVE NO SHOWN!
justin P,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1751868933851
AI representatives only is just terrible
Brian L,
Customer service response - We apologize for the trouble you've faced, Brian. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1745535876263
He install water system unit & left without testing to see if water coming out of refrigerator. Any installation required to be tested before leaving the client.
Karim M,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1733040315879
The service man installed the parts fine. However, the machine still vibrates as it did before.
Fred T,
Customer service response - Thank you for your feedback, Fred. We're glad the installation went well, but we're sorry to hear about the ongoing issue. Please contact us directly so we can assist you further.
Sears Home Services on 1725276108906
Technician NEVER showed up, never called!! Received emails about service being completed with incorrect product listed and noone ever came!!
Becky B,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1723083023236
Service man left and our refrigerator is still not working. Did not put new parts on. It been 2 months and still can not get our refrigerator working. It should not take two months to get someone out here You call and get a run around.
Richard B,
Customer service response - We apologize for the trouble you've faced, Richard. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1723083095093
Christine C,
Customer service response - Christine, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1721274408615
Oudia B,
Customer service response - Hi, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1720150269331
I rate zero. He never showed. Sears sent a repair person 4 times 3 couldn't fix my refrigerator and the 4 th was a no show never again. I will not renew with Choice home warranty either
libby F,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707365833863
