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1831 N Columbia St Reviews
Read reviews from customers who used our services at 1831 N Columbia St
Total reviews
76
Average Rating
4.1/5
Bill was very knowledgeable, helpful and he resolved our issue!
Juleen D,
Customer service response - Thank you for your kind review! We're delighted to hear that Bill was knowledgeable, helpful, and successfully resolved your issue. We appreciate your feedback and hope to serve you again in the future.
Sears Home Services on 1706285610071
Peter was on time and completed the repairs in a timely manner.
Travis K,
Michael J,
Very good, no complaints
Jewel M,
My Technicians Chris and assistant Jason were both professional and courteous. Chris explained the potential errors with my wash-as a throughly diagnostic was conducted in order to make sure my wash machine was working during the time of their visit. Good Job!
Gloria J,
My repair tech person today was quick and fast . He showed me how the pulley was the problem and how it was supposed to be. There is no more noise now
Patricia J,
Customer service response - Thank you for your feedback, Patricia. We're happy to hear the repair was quick and effective, and that the noise issue is resolved.
Sears Home Services on 1780951902311
Daniel S,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1773623818304
Repair completed. Service tech was fantastic. Excellent communication process. Repair was grossly over priced.
William M,
Customer service response - Thank you for your feedback, William. We're happy to hear the service tech and communication were excellent, and we appreciate your comments on pricing.
Sears Home Services on 1769453866695
The man was doing his job his way not really hearing me about the deal around my freezer door doesn’t always close sealed and I have lost 2 freezer full of meats and everything it’s a big freezer and I need my money I had bought to fill it up 2 different times because I had to throw away all that money and he blow dry my seal thinking that would satisfy me and my bottom door rack fell off and busted but Sears doesn’t carry my freezer anymore and it’s not that old! He took pictures of the dents on the door that’s how I got it in Christmas Eve that year because the people that bought it sent it back because of the dents on a brand new freezer they had bought that year! I want a freezer that they can replace parts and shelves to it! Not a happy customer that Sears has signed a contract to repair department! Isabel Cowart
Isabel C,
Customer service response - Thank you for your feedback, Isabel. We're sorry to hear about the issues with your freezer and the service provided. Please contact us directly so we can address your concerns and work towards a resolution.
Sears Home Services on 1731387760059
Willie R,
Customer service response - Thank you for the 4-star rating, Willie! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1719197865650
