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8020 Mall Parkway Reviews
Read reviews from customers who used our services at 8020 Mall Parkway
Total reviews
407
Average Rating
4.6/5
A1 service!!!
The process was easy. The tech was friendly and informative. He provided several solutions to our problem. Awesome service.
Errol W,
Lithonia, GACool again
Erek, and Mekhi (trainee) provided great service was, diagnosed the problem with our AC unit and with in 25-30 minutes it was repaired and cooling! 🧊🧊🧊
Charles W,
Mcdonough, GAService repair
Erek is very very professional and completed the request promptly.
Patricia M,
Covington, GASears Repair
Excellent tech, he knew exactly what was wrong and fixed the problem.
Luther J,
Conyers, GAAnthony was the only good part of this service experience.
Anthony came and diagnosed the issue with my microwave and order the parts needed to fix it. Unfortunately, this is when the run around started with getting the parts and being told the parts could not be found and that my microwave would have to be replace. In the meantime three parts were delivered one about two weeks after it was ordered and the other two came together. In between that my appointment kept getting rescheduled and after making calls, I was told some other part could not be found and that they were starting the process to replace the microwave. After two weeks of no response I called back and it was escalated again to have the microwave replace even though I still had an appointment for 7/30/2025. The customer service person told me to ignore the appointment, but I took a chance and accepted the appointment hoping the three parts that was delivered would fix the problem. I was fortunate to have Anthony be the retuning technician and he did a great job fixing the problem and explaining what was wrong. He was very personable and clearly loves and is really good at what he does.
Kevin C,
Covington, GAVery Knowledgeable
He was on time, friendly, and very knowledgeable about explaining in detail the problem and what he did to resolve it.
Kevin H,
Decatur, GAService ratings for Shaquon
Shaquon did an excellent job of determining the problem and returning to fix it. Very polite and confident young man. 🌟
Diane R,
Lithonia, GATechnician
He was very knowledgeable about what was wrong with my system repaired it and a quick second it was done. I really appreciate him.
Coraline B,
Stone Mountain, GAThe Best
Was great to work with...very knowledgeable and quick. Would love to work with Erik again!
Lauren R,
Lithonia, GAWonderful service
SHAQUAN was knowledgeable, efficient, professional, friendly, explained everything, ordered part, and scheduled installation. Great job!!
Pamela C,
Mcdonough, GA