8020 Mall Parkway Reviews
Read reviews from customers who used our services at 8020 Mall Parkway
Total reviews
410
Average Rating
4.6/5
Assess trouble with dryer
Stated what he perceived problem to be. Needed electrician. After they complete then they can see further what is needed. No power going to outlet.
Carmen C,
Decatur, GADryer fixed
I was satisfied that Bill listened to my description of the machine's problem and told me 2 or 3 possibilities of what might be wrong. He took care of the problem in good time and was on his way.
Lynne G,
Loganville, GA5
The service was a good job and on time Thanks
Victor W,
Lithonia, GAWasher
Devan, initial visit advised what was needed for repair. He then ordered the part advised of delivery date, however, there was a delay. The information regarding the delay was relayed to homeowner. There was communication throughout the repair process. On day of repair, an email was sent advising of repairman arrival. Devan, came in with all safety aspects, repair was done without delay. We are satisfied with entire process.
Melvin L,
Conyers, GARead below
The tech was great but the ice machine is still not working properly. It made ice while he was here but stopped when he left. It also is not dispensing the ice. Please send the tech back to complete the issue
Barbara B,
Lithonia, GAJack of all trade
Tech knowledgeable ,explore all possible ideal, my options ect....great job
Belinda W,
Lithonia, GAGotta have some personality!
He always comes and performs whatever work it is that he's here for. No personality what so ever. You've got to ask him questions to actually know what's going on. He does, however, get the job done.
Nanette M,
Conyers, GAGE Refrigerator Problem
He did a great job. Not able to complete the repair. We have to order a new water filter.
Euvonda H,
Oxford, GAIt could have been better
Due to several parts being order, requiring more manpower to do the job this resulted in a 3 wk repair of my washer. One of the staff members had a severe back issue and it was difficult for him to do heavy lifting this task could have been sent to someone whom didn't have the problem. I'm just happy the repair is finally complete but detailing what is needed on the ticket will result in insuring you have the right person to do the job, he completed it but I'm sure he's hurting today.
Marvin W,
Snellville, GAGREAT PERSONALITY
Nothing against Josh, he could not perform any work or service on my appliance as we could not find the model number on it, so this was just a visit to say someone came by and that's it. Hopefully it will be rescheduled and looked at but for now I will just have to wait and deal with the issue that we are having. Torrell
Torrell F,
Covington, GA