8020 Mall Parkway Reviews

Read reviews from customers who used our services at 8020 Mall Parkway


Total reviews

407


Average Rating

4.6/5

Owner
July 28, 2023
Overall rating

I am pleased with his work and he was very professional and courteous. But I am disappointed with the TXTS I RECEIVED from SEARS ABOUT MULTIPLE MESSAGES. THAT IS CONFUSING. THERE IS A TXT THAT SAYS I have appointments 7/31/23 even though the technician had came in. Nothing about the technician. Also. They cancelled my appointment multiple times.

Abbas A,

Snellville, GA
Samsung Ice maker
July 28, 2023
Overall rating

Julian did an excellent job with installing the new part and ensuring that it was properly sealed. He's very knowledgeable of the particular brand and did a great job of explaining the causes of the issue.

Regina B,

Loganville, GA
Thankful customer
July 27, 2023
Overall rating

Rodney was a true professional and very helpful. He new the exact issue.

Kameron R,

Snellville, GA
Repairs
July 27, 2023
Overall rating

Very professional and courteous! I was very comfortable with him and he checked and explained everything to me.

Regenia K,

Ellenwood, GA
Repair gas dryer
July 26, 2023
Overall rating

Eli arrived promptly for my repair appointment. He diagnosed the issue and repaired the faulty ignition so the dryer could heat up and vacuumed the lint present. The work area was left clean when he was done. He quickly completed the work and my dryer was back in working condition when he left. His equipment could not clean out the dryer vent since it stretches across the garage but he suggested other businesses to clean the vent that I contacted. Great job!

Sharon F,

Stone Mtn, GA
Garage Door Opener
July 26, 2023
Overall rating

Lawrence arrived promptly and thoroughly checked my garage door opener and said it was operating okay. I did not have operational issues only light bulb not working. The socket is too old to replace but everything else is good. He left the work area clean and was done in less than an hour.

Sharon F,

Stone Mtn, GA
Missing Copy of the diagnostic report.
November 13, 2025
Overall rating

Missing Copy of the diagnostic report. I want a copy of the diagnostic report That needs to be a standard requirement.

Charles M,

Decatur, GA
Refrigerator service
July 10, 2025
Overall rating

Woman arrived later than the allowed time, but he was courteous and very knowledgeable of his job.

Milad K,

Social Circle, GA
Assess trouble with dryer
August 02, 2024
Overall rating

Stated what he perceived problem to be. Needed electrician. After they complete then they can see further what is needed. No power going to outlet.

Carmen C,

Decatur, GA
Dryer fixed
June 10, 2024
Overall rating

I was satisfied that Bill listened to my description of the machine's problem and told me 2 or 3 possibilities of what might be wrong. He took care of the problem in good time and was on his way.

Lynne G,

Loganville, GA