8020 Mall Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great Job!
Jason did an outstanding job fixing our washing machine and he was very friendly and professional.
David J, Monticello, GA
Rating technican
Cordaryl was very communicative and truly invested in figuring out the issue my AC was having. He was honest and straight forward, very pleasant, well mannered and easy to understand . He did his absolute best to educate me on what he thought might be the issue but acknowledged that this needed a deeper diagnostic with a more experienced technician. Unfortunately for Sears they send newly licensed technicians out for an ongoing problem. This is not fair to the tech or the customer giving Sears less and less credibility….and now I'm waiting to get a 5th technician who is hopefully NOT from Sears and can figure out why my AC shakes the photos off my walls. Technician acknowledged we need a more advanced technician to diagnose this ongoing problem. He is honest and gets 10 stars from me! Sears rating? Don't ask.
NC, Jackson, GA
Excellent Service
Even though the technician had to return twice (which wasn't his fault), he diligently worked on my problem to resolve my situation. Thank you so much Miguel R. for getting my system back up and running properly.
Nanette M, Conyers, GA
Repair on my Freeze
Great timing and the Profesional effects on the technical side as well . Peace and blessings
George J, Decatur, GA
Garbage Disposal Repair
Repair Technician was pleasant, very knowledgeable and teaching
Tina S, Snellville, GA
Good to know, but still have questions
Rodney was professional and informative. Seems as if his work order was to clean and maintain... but upon arrival, he quickly discovered that it was more of a service call. He advised that he was not able to do anything more than to clean and maintain, and that I would have to call back and ask for a repair service.
Glen Stephen, Covington, GA
Great service
Great knowledge very friendly and kind And if I have any other problems I would definitely want him to come back
David B, Mcdonough, GA
Derwin R-Excellent Service
Excellent Service, Knowledgeable and very professional
Felicia H, Lithonia, GA
Wonderful experience!
Keith was very professional and knew immediately what the issue was. He replaced the part, checked that it was working, and was on his way! Took no time at all and I now have a perfectly working appliance!
Regina H, Stone Mtn, GA
HVAC repair
Repairman arrived on time and was very professional. He was able to diagnose the problem, communicate the problem to me, and repair it….Huge shoutout to the man that restored the heat in my house.
Sean L, Loganville, GA
