400 Ernest W Barrett Parkway NW Reviews
Showing most recent reviews from verified customers of Sears Home Services
Successfully Repaired and Went Out of His Way
We were blessed to have Daniel repair our washer. Even went out of his way to ensure he got the job done. Super fast and effectively repaired what was wrong!
Araceli S, White, GA
Great job!
Problem not fixed but not for lack of trying. The new unit is simply defective.
Mike B, Marietta, GA
Heating Issues
Clevens was very polite, professional, knowledgeable, and courteous. He took his time to assess the problem and figure out what was going on and fix the problem. Instead of trying g to rush and do patch work.
Corey B, Acworth, GA
Great job!
Isaiah came into our home in a professional manner, quickly diagnosed the problem, explained it to me and started the path to a solution. We were very pleased with his service.
Bill G, Woodstock, GA
Service
So far, Sears has been reliable with repairing our issues. I appreciate the professionalism they have shown. I am giving our technician, Isiah a "5".
Brenda C, Acworth, GA
Oven repair
Tech went right to work on repair issue. Efficient and courtesy. Would use repair service again.
Barbara L, Cartersville, GA
He was great!
Matthew was great at quickly fixing our issue. Thank you!
Chris N, Dallas, GA
So fast, so nice, so happy
Keith called within 20 minutes of our scheduling online, arrived when he said he would, and was pleasant from 'hello, I'm Keith'. He is knowledgeable, gave helpful advice/answers to other related questions we had about our appliance, and got the job done professionally and efficiently. When quoting the price, he showed us the cost of the part (wow! it was a doozy part) so we weren't shocked at the final balance. We will call Sears Home Services anytime we have appliance needs or woes. Thank you, Keith, for 'old school' service. :)
Rosemary H, Marietta, GA
Tim Magill
Matthew was great ! I was left with calling LG to get a claim started for the parts . After talking with them, I was told that the repair tech can order the parts needed to complete the repair on my behalf . If you all could please follow up and order the parts needed and make the repair as soon as possible it would be very much appreciated . Thanks , Tim
Timothy M, Dallas, GA
Fridge leak
Matt found the issue, once new part arrived, he finished the repair. Matt was efficient, friendly. He did an excellent job in cleaning up,
Janet, Cartersville, GA
