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400 Ernest W Barrett Parkway NW Reviews
Read reviews from customers who used our services at 400 Ernest W Barrett Parkway NW
Total reviews
273
Average Rating
4.5/5
My technician was awesome 😎
Mesha L,
Customer service response - Thank you for your feedback, Mesha! We're glad to hear your technician was awesome.
Sears Home Services on 1788897847476
Travon was very professional, knowledgeable, and very pleased with the work he did
Cindy K,
Customer service response - Thank you for your feedback, Cindy! We're glad to hear Travon was professional, knowledgeable, and that you're very pleased with his work.
Sears Home Services on 1788357594778
Quick service call and my washer is ready to go!
Barry B,
Customer service response - Thank you for your feedback, Barry! We're glad to hear your washer is ready to go after a quick service call.
Sears Home Services on 1787931330379
Duane performed the repair ahead of the scheduled date. The part was OEM. I witnessed the machine cycle successfully as promised. Thank you Sears/Kenmore service team!
Mike V,
Customer service response - Thank you for your feedback, Mike! We're glad to hear Duane performed the repair ahead of schedule and that everything worked as promised.
Sears Home Services on 1787864591636
Dwayne was very knowledgeable and professional. Fixed the issues I had and cleaned everything up. All around great job!
Scott,
Customer service response - Thank you for your feedback, Scott! We're glad to hear Dwayne was knowledgeable, professional, and did a great job fixing your issues.
Sears Home Services on 1787265669050
Prompt and professional.
Capt'n C,
Customer service response - Thank you for your feedback! We're glad to hear you were happy with our prompt and professional service.
Sears Home Services on 1787080359709
Mr. Josh Johnson was very polite and professional in his service call, explaining what he was doing and making recommendations.
Joe R,
Customer service response - Thank you for your feedback, Joe! We're glad to hear Mr. Josh Johnson was polite, professional, and informative during his service call.
Sears Home Services on 1787073280944
Antonine L,
Customer service response - Thank you for the amazing 5-star review, Antonine! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786292747497
mindy B,
Customer service response - Thank you for the amazing 5-star review, Mindy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784304790051
Nancy C,
Customer service response - Thank you for the amazing 5-star review, Nancy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783711775885
Josh was personable, professional and very knowledgeable about what my dryer needed and how to fix it. He is a great asset to Sears Appliance Repair!
Amy D,
Customer service response - Thank you for your feedback, Amy! We're glad to hear Josh was personable, professional, and knowledgeable in fixing your dryer.
Sears Home Services on 1783709389032
Fast and easy repair experience!
Something V,
Customer service response - Thank you for your feedback! We're glad to hear you had a fast and easy repair experience.
Sears Home Services on 1783612476754
Brian K,
Customer service response - Thank you for the amazing 5-star review, Brian! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783263208080
Josephine M,
Customer service response - Thank you for the amazing 5-star review, Josephine! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782577418816
They did a great job diagnosing and replacing my failed compressor. The technicians were professional and thorough. The AI phone system was a mess; could not check to see if fridge was under warranty nor provide ballpark estimate of cost either under warranty or not and no way to reach a person.
Steve M,
Customer service response - Thank you for your feedback, Steve! We're glad to hear our technicians did a great job with your compressor, and we apologize for the inconvenience with the phone system.
Sears Home Services on 1782507312051
Outstanding service from our Sears A/C technician Fabianna! She was punctual and professional, and she took the time to thoroughly inspect and explain everything before making the repairs. She quickly diagnosed the issue, had our system running like new, and made sure everything was working perfectly before she left. It's refreshing to find someone who is honest, knowledgeable, and genuinely cares about doing quality work. I highly recommend her to anyone looking for reliable HVAC service. Thank you for an excellent job!
Andre J,
Customer service response - Thank you for your feedback, Andre! We're glad to hear Fabianna provided outstanding, punctual, and professional service, ensuring your system was running perfectly.
Sears Home Services on 1782504693372
Nice and polite gentleman.
Patricia G,
Customer service response - Thank you for your feedback, Patricia! We're glad to hear the service was provided by a nice and polite gentleman.
Sears Home Services on 1781200356088
Lawrence is the GREATEST!
Nana M,
Customer service response - Thank you for your feedback, Nana! We're glad to hear Lawrence made such a positive impression.
Sears Home Services on 1780589073860
Very polite, and efficient
Heather H,
Customer service response - Thank you for your feedback, Heather! We're glad to hear the service was polite and efficient.
Sears Home Services on 1780578315978
John S,
Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777483491056
Bob B,
Customer service response - Thank you for the amazing 5-star review, Bob! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776729093527
Wonderful help and repairman. Thank you for sending the perfect person to help us.
Judy F,
Customer service response - Thank you for your feedback, Judy! We're glad to hear you found our repairman wonderful and helpful.
Sears Home Services on 1775657217673
He was great and very professional
IBRAHIM L,
Customer service response - Thank you for your positive feedback, Ibrahim! We're glad to hear that you found our service professional and great.
Sears Home Services on 1774915126109
Jermaine was on time, he was thorough, and he explained the problem, the fix, and a preventative measure I could take for the future. He was very professional and a pleasure to work with. EXCELLENT service.
Amy G,
Customer service response - Thank you for your positive feedback, Amy! We're glad to hear that Jermaine provided excellent service and was thorough and professional in addressing your appliance issue.
Sears Home Services on 1774490971178
Myah,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1773188384152
