400 Ernest W Barrett Parkway NW Reviews

Read reviews from customers who used our services at 400 Ernest W Barrett Parkway NW


Total reviews

254


Average Rating

4.5/5

September 07, 2024
Overall rating

Great personality & great service too !! Highly recommend!!

Augusto L,

Customer service response - Thank you, Augusto, for your 5-star review! We're delighted to hear you enjoyed the service and appreciate your recommendation.

Sears Home Services on 1725765212025

September 05, 2024
Overall rating

Matthew was professional and knew exactly what the problem was. Very polite and respectful .

Lisa L,

Customer service response - Thank you, Lisa, for your 5-star review! We're thrilled to hear that Matthew was professional, polite, and knowledgeable in addressing your issue.

Sears Home Services on 1725586972710

September 04, 2024
Overall rating

Benjamin was EXCELLENT fielding the diagnosis for repair of our appliance!

Kris,

Customer service response - Thank you, Kris, for your 5-star review! We're delighted to hear that Benjamin provided excellent service in diagnosing your appliance repair needs.

Sears Home Services on 1725499417868

August 25, 2024
Overall rating

Fixed the problem. Left water on the floor and left the old parts in our home. I expected a cleaner install.

Jose S,

Customer service response - Thank you for your feedback, Jose. We're glad the problem was fixed, but we apologize for the oversight regarding the cleanup and will strive to improve in the future.

Sears Home Services on 1724566765174

August 25, 2024
Overall rating

Erica 1,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1724565340648

August 19, 2024
Overall rating

The technician was here in a timely manner. He explained every detail of the service. He was professional and thorough. He also gave me some information I did know I needed about my washing machine.

Marilyn W,

Customer service response - Thank you, Marilyn, for your wonderful review! We're delighted to hear that our technician provided timely, professional, and thorough service, and that you found the additional information about your washing machine helpful.

Sears Home Services on 1724123718093

August 19, 2024
Overall rating

Great communication, timing. Very informing

kevin H,

Customer service response - Thank you, Kevin, for your 5-star review! We're pleased to hear you appreciated our communication and timing.

Sears Home Services on 1724123823253

August 19, 2024
Overall rating

Durham C,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1724123551589

August 07, 2024
Overall rating

Kim B,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1723083777930

August 01, 2024
Overall rating

Clevens was so nice and super efficient and thought my problem was fixed. There is NO air blowing at all so he needs to come back, either today or tomorrow. I have health issues.

Vickie L,

Customer service response - We apologize for the inconvenience and are committed to resolving your issue promptly. Clevens will be in touch to arrange a follow-up visit at your earliest convenience. Thank you for bringing this to our attention.

Sears Home Services on 1722560831476

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