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400 Ernest W Barrett Parkway NW Reviews
Read reviews from customers who used our services at 400 Ernest W Barrett Parkway NW
Total reviews
253
Average Rating
4.5/5
Matthew was professional and knew exactly what the problem was. Very polite and respectful .
Lisa L,
Customer service response - Thank you, Lisa, for your 5-star review! We're thrilled to hear that Matthew was professional, polite, and knowledgeable in addressing your issue.
Sears Home Services on 1725586972710
Benjamin was EXCELLENT fielding the diagnosis for repair of our appliance!
Kris,
Customer service response - Thank you, Kris, for your 5-star review! We're delighted to hear that Benjamin provided excellent service in diagnosing your appliance repair needs.
Sears Home Services on 1725499417868
Fixed the problem. Left water on the floor and left the old parts in our home. I expected a cleaner install.
Jose S,
Customer service response - Thank you for your feedback, Jose. We're glad the problem was fixed, but we apologize for the oversight regarding the cleanup and will strive to improve in the future.
Sears Home Services on 1724566765174
Erica 1,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1724565340648
The technician was here in a timely manner. He explained every detail of the service. He was professional and thorough. He also gave me some information I did know I needed about my washing machine.
Marilyn W,
Customer service response - Thank you, Marilyn, for your wonderful review! We're delighted to hear that our technician provided timely, professional, and thorough service, and that you found the additional information about your washing machine helpful.
Sears Home Services on 1724123718093
Great communication, timing. Very informing
kevin H,
Customer service response - Thank you, Kevin, for your 5-star review! We're pleased to hear you appreciated our communication and timing.
Sears Home Services on 1724123823253
Durham C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1724123551589
Kim B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1723083777930
Clevens was so nice and super efficient and thought my problem was fixed. There is NO air blowing at all so he needs to come back, either today or tomorrow. I have health issues.
Vickie L,
Customer service response - We apologize for the inconvenience and are committed to resolving your issue promptly. Clevens will be in touch to arrange a follow-up visit at your earliest convenience. Thank you for bringing this to our attention.
Sears Home Services on 1722560831476
Benjamin exceeded my expectations, wonderful customer service.
miranda D,
Customer service response - Thank you for acknowledging Benjamin's efforts and the wonderful customer service. We're thrilled to have exceeded your expectations!
Sears Home Services on 1722561085797
