400 Ernest W Barrett Parkway NW Reviews

Read reviews from customers who used our services at 400 Ernest W Barrett Parkway NW


Total reviews

262


Average Rating

4.5/5

July 16, 2026
Overall rating

mindy B,

Customer service response - Thank you for the amazing 5-star review, Mindy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784304790051

July 10, 2026
Overall rating

Nancy C,

Customer service response - Thank you for the amazing 5-star review, Nancy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783711775885

July 10, 2026
Overall rating

Josh was personable, professional and very knowledgeable about what my dryer needed and how to fix it. He is a great asset to Sears Appliance Repair!

Amy D,

Customer service response - Thank you for your feedback, Amy! We're glad to hear Josh was personable, professional, and knowledgeable in fixing your dryer.

Sears Home Services on 1783709389032

July 08, 2026
Overall rating

Fast and easy repair experience!

Something V,

Customer service response - Thank you for your feedback! We're glad to hear you had a fast and easy repair experience.

Sears Home Services on 1783612476754

July 04, 2026
Overall rating

Brian K,

Customer service response - Thank you for the amazing 5-star review, Brian! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783263208080

June 26, 2026
Overall rating

Josephine M,

Customer service response - Thank you for the amazing 5-star review, Josephine! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782577418816

June 26, 2026
Overall rating

They did a great job diagnosing and replacing my failed compressor. The technicians were professional and thorough. The AI phone system was a mess; could not check to see if fridge was under warranty nor provide ballpark estimate of cost either under warranty or not and no way to reach a person.

Steve M,

Customer service response - Thank you for your feedback, Steve! We're glad to hear our technicians did a great job with your compressor, and we apologize for the inconvenience with the phone system.

Sears Home Services on 1782507312051

June 26, 2026
Overall rating

Outstanding service from our Sears A/C technician Fabianna! She was punctual and professional, and she took the time to thoroughly inspect and explain everything before making the repairs. She quickly diagnosed the issue, had our system running like new, and made sure everything was working perfectly before she left. It's refreshing to find someone who is honest, knowledgeable, and genuinely cares about doing quality work. I highly recommend her to anyone looking for reliable HVAC service. Thank you for an excellent job!

Andre J,

Customer service response - Thank you for your feedback, Andre! We're glad to hear Fabianna provided outstanding, punctual, and professional service, ensuring your system was running perfectly.

Sears Home Services on 1782504693372

June 11, 2026
Overall rating

Nice and polite gentleman.

Patricia G,

Customer service response - Thank you for your feedback, Patricia! We're glad to hear the service was provided by a nice and polite gentleman.

Sears Home Services on 1781200356088

June 03, 2026
Overall rating

Lawrence is the GREATEST!

Nana M,

Customer service response - Thank you for your feedback, Nana! We're glad to hear Lawrence made such a positive impression.

Sears Home Services on 1780589073860

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