400 Ernest W Barrett Parkway NW Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bob B
Totally professional and just a great guy! Solved our problem, and even discussed what likely caused our leak. He certainly represents a high quality Sears repairman.
Customer service response - Thank you for your 5-star review, Bob! We're thrilled to hear that our technician was professional and helpful in solving your problem and discussing the cause of the leak.
Sears Home Services on November 05, 2024
Daniel P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 22, 2024
Jason S
My technician Daniel was very knowledgeable and very helpful.
Customer service response - Thank you for your positive feedback, Jason! We're delighted to hear that Daniel was knowledgeable and helpful during your service.
Sears Home Services on October 14, 2024
Ms D
Matthew did a great job inspecting and making recommendations for my hvac unit. He was very kind and professional. I couldn't be more pleased. I highly recommend 👌
Customer service response - Thank you for your 5-star review! We're thrilled to hear that Matthew provided excellent service and recommendations for your HVAC unit, and we appreciate your high recommendation.
Sears Home Services on October 10, 2024
Keith
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 08, 2024
CJ C
He was fabulous. Solved our problem quickly. He was professional, friendly and a very nice man. We were very pleased.
Customer service response - Thank you for your positive feedback, CJ! We're delighted to hear that you had a fabulous experience with our technician and that he solved your problem quickly.
Sears Home Services on October 07, 2024
Suzanne B
Very knowledgeable. Very helpful. Saw all damage. This leak caused. We took photos. Floor damaged for third time. He explained. Then repaired. Floor is pretty bad. Bucked up and severely damaged. But dishwasher is running. Isaiah was great. We can’t figure out why it hasn’t been replaced. Thus us the third major leak in two years.
Customer service response - Thank you for your positive feedback, Suzanne! We're glad to hear Isaiah was knowledgeable and helpful, and that he was able to repair your dishwasher despite the challenges.
Sears Home Services on October 07, 2024
Angela
Matt was cordial and knowledgeable. He was unable to repair my A/C, but was able to troubleshoot the issue and lead me in the right direction.
Customer service response - Thank you for your positive feedback, Angela! We're glad to hear that Matt was cordial and knowledgeable, and that he was able to troubleshoot the issue with your A/C.
Sears Home Services on October 02, 2024
Rashad C
He was spectacular
Customer service response - Thank you for your positive feedback! We're delighted to hear that you had a spectacular experience.
Sears Home Services on September 23, 2024
Dillon E
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 21, 2024
