400 Ernest W Barrett Parkway NW Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (177 reviews)

Martin K

September 16, 2024

The service man did a great job repairing my frig! Thanks!

Source: Google

Customer service response - Thank you for your positive feedback, Martin! We're delighted to hear that our service man did a great job repairing your fridge.

Sears Home Services on September 16, 2024

Susan R

September 15, 2024

Daniel was very professional, explained repairs clearly and made our repairs.

Source: Google

Customer service response - Thank you for your positive feedback, Susan! We're delighted to hear that Daniel provided professional service and clearly explained the repairs.

Sears Home Services on September 15, 2024

Traketa T

September 10, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 09, 2024

Augusto L

September 07, 2024

Great personality & great service too !! Highly recommend!!

Source: Google

Customer service response - Thank you, Augusto, for your 5-star review! We're delighted to hear you enjoyed the service and appreciate your recommendation.

Sears Home Services on September 07, 2024

Lisa L

September 05, 2024

Matthew was professional and knew exactly what the problem was. Very polite and respectful .

Source: Google

Customer service response - Thank you, Lisa, for your 5-star review! We're thrilled to hear that Matthew was professional, polite, and knowledgeable in addressing your issue.

Sears Home Services on September 05, 2024

Kris

September 04, 2024

Benjamin was EXCELLENT fielding the diagnosis for repair of our appliance!

Source: Google

Customer service response - Thank you, Kris, for your 5-star review! We're delighted to hear that Benjamin provided excellent service in diagnosing your appliance repair needs.

Sears Home Services on September 04, 2024

Jose S

August 25, 2024

Fixed the problem. Left water on the floor and left the old parts in our home. I expected a cleaner install.

Source: Google

Customer service response - Thank you for your feedback, Jose. We're glad the problem was fixed, but we apologize for the oversight regarding the cleanup and will strive to improve in the future.

Sears Home Services on August 25, 2024

Erica 1

August 25, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 25, 2024

Marilyn W

August 19, 2024

The technician was here in a timely manner. He explained every detail of the service. He was professional and thorough. He also gave me some information I did know I needed about my washing machine.

Source: Google

Customer service response - Thank you, Marilyn, for your wonderful review! We're delighted to hear that our technician provided timely, professional, and thorough service, and that you found the additional information about your washing machine helpful.

Sears Home Services on August 19, 2024

kevin H

August 19, 2024

Great communication, timing. Very informing

Source: Google

Customer service response - Thank you, Kevin, for your 5-star review! We're pleased to hear you appreciated our communication and timing.

Sears Home Services on August 19, 2024

Average Rating: 4.5/5 (177 reviews)