400 Ernest W Barrett Parkway NW Reviews
Showing most recent reviews from verified customers of Sears Home Services
Martin K
The service man did a great job repairing my frig! Thanks!
Customer service response - Thank you for your positive feedback, Martin! We're delighted to hear that our service man did a great job repairing your fridge.
Sears Home Services on September 16, 2024
Susan R
Daniel was very professional, explained repairs clearly and made our repairs.
Customer service response - Thank you for your positive feedback, Susan! We're delighted to hear that Daniel provided professional service and clearly explained the repairs.
Sears Home Services on September 15, 2024
Traketa T
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 09, 2024
Augusto L
Great personality & great service too !! Highly recommend!!
Customer service response - Thank you, Augusto, for your 5-star review! We're delighted to hear you enjoyed the service and appreciate your recommendation.
Sears Home Services on September 07, 2024
Lisa L
Matthew was professional and knew exactly what the problem was. Very polite and respectful .
Customer service response - Thank you, Lisa, for your 5-star review! We're thrilled to hear that Matthew was professional, polite, and knowledgeable in addressing your issue.
Sears Home Services on September 05, 2024
Kris
Benjamin was EXCELLENT fielding the diagnosis for repair of our appliance!
Customer service response - Thank you, Kris, for your 5-star review! We're delighted to hear that Benjamin provided excellent service in diagnosing your appliance repair needs.
Sears Home Services on September 04, 2024
Jose S
Fixed the problem. Left water on the floor and left the old parts in our home. I expected a cleaner install.
Customer service response - Thank you for your feedback, Jose. We're glad the problem was fixed, but we apologize for the oversight regarding the cleanup and will strive to improve in the future.
Sears Home Services on August 25, 2024
Erica 1
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 25, 2024
Marilyn W
The technician was here in a timely manner. He explained every detail of the service. He was professional and thorough. He also gave me some information I did know I needed about my washing machine.
Customer service response - Thank you, Marilyn, for your wonderful review! We're delighted to hear that our technician provided timely, professional, and thorough service, and that you found the additional information about your washing machine helpful.
Sears Home Services on August 19, 2024
kevin H
Great communication, timing. Very informing
Customer service response - Thank you, Kevin, for your 5-star review! We're pleased to hear you appreciated our communication and timing.
Sears Home Services on August 19, 2024