400 Ernest W Barrett Parkway NW Reviews

Read reviews from customers who used our services at 400 Ernest W Barrett Parkway NW


Total reviews

254


Average Rating

4.5/5

May 28, 2024
Overall rating

Our technician did a great job! He was knowledgeable and provided advice and how to maintain our appliance. Sears needs to improve on customer service when it comes to calling the call center, questions asked and appointments canceled.

T. W,

Customer service response - Thank you for your feedback and acknowledging our technician's hard work. We apologize for any inconvenience with our call center and are working on improving our customer service.

Sears Home Services on 1716882882857

May 28, 2024
Overall rating

Great service would welcome Matt back at any time.

Milburn S,

Customer service response - Thank you for your kind words and for highlighting Matt's service. We're delighted to hear you would welcome him back anytime!

Sears Home Services on 1716882934265

May 28, 2024
Overall rating

The technician went above and beyond to ensure that our appliance was fixed.

David M,

Customer service response - Thank you for recognizing our technician's dedication to service. We are thrilled we could meet your expectations!

Sears Home Services on 1716876669645

May 22, 2024
Overall rating

Good, efficient, and honest service technician. Daniel was great to work with.

Diana H,

Customer service response - Thank you for sharing your positive experience with Daniel, we're thrilled to hear you found our service efficient and honest!

Sears Home Services on 1716437273358

May 20, 2024
Overall rating

Prompt, courteous and efficient. Highly recommend

Maurice R,

Customer service response - Thank you for your kind words and recommendation! We're thrilled you were satisfied with our service.

Sears Home Services on 1716256586902

March 31, 2024
Overall rating

Keith B,

Customer service response - A big thank you, Keith, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1711926519438

March 28, 2024
Overall rating

Jeff G,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1711607475638

March 25, 2024
Overall rating

Great tech!

Kim F,

Customer service response - Thank you for your positive feedback about our technician! We're thrilled you had a great experience.

Sears Home Services on 1711419829467

March 21, 2024
Overall rating

Very professional. Did a good and thorough job!

Tina A,

Customer service response - Thank you for your kind words! We're thrilled to hear about your satisfaction with our thorough and professional service.

Sears Home Services on 1711077429699

December 17, 2025
Overall rating

The technician was very professional and he did great job thank you

Rosa M,

Customer service response - A big thank you, Rosa, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1710994300081

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