150 Pearl Nix Parkway Reviews
Read reviews from customers who used our services at 150 Pearl Nix Parkway
Total reviews
109
Average Rating
4.4/5
The Repair Technician was one of the best service providers I’ve had the pleasure of meeting. He provided a very detailed explanation along with COAs in the event that I noticed any changes to my system. Thank You again and a darn great professional.
Johnny W,
Customer service response - Thank you for your feedback, Johnny! We're glad to hear our technician provided a detailed explanation and was a great professional.
Sears Home Services on 1785347271530
Timothy was great. Found the problem immediately and order a part and was taken care of in short time.
Rich,
Customer service response - Thank you for your feedback, Rich! We're glad to hear Timothy quickly identified the problem and resolved it efficiently.
Sears Home Services on 1784555145344
Showed up on time friendly Works quickly very nice man
Scott M,
Customer service response - Thank you for your feedback, Scott! We're glad to hear the technician was punctual, friendly, and efficient.
Sears Home Services on 1784117739177
Great explanation of diagnostic assessment!
Tony K,
Customer service response - Thank you for your feedback, Tony! We're glad to hear you appreciated the clear explanation of the diagnostic assessment.
Sears Home Services on 1782245837300
Jon L,
Customer service response - Thank you for the amazing 5-star review, Jon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781035062317
Bill, the service technician is great. However the AI that handles the calls, awful. The ability to connect to real person, awful. This service scheduling end is a nightmare. Bad times, bad information....etc.
Johnny J,
Customer service response - Thank you for your feedback, Johnny! We're glad to hear Bill was great, and we apologize for the issues with the AI scheduling system.
Sears Home Services on 1780013964486
I ordered a Bosch dishwasher yesterday and it went very smoothly because the man helping me knew just what to do. No glitches. I wish I remembered his name but unfortunately I don’t 🙁
AJ S,
Customer service response - Thank you for your feedback, AJ! We're glad to hear the process went smoothly and that our team member was helpful.
Sears Home Services on 1779978331530
Bill was very knowledgeable about the situation. He ran the necessary tests and then fixed it . He is a very kind person. I would be happy and confident having his services anytime.
John R,
Customer service response - Thank you for your feedback, John! We're glad to hear Bill was knowledgeable, kind, and effectively resolved the issue.
Sears Home Services on 1777922904280
They were amazing. They called me and assessed what was wrong with the dishwasher and ordered the part ahead of time and then had the repairman come to fix it. They are very quick and efficient.
Cathy,
Customer service response - Thank you for your feedback, Cathy! We're glad to hear our team was quick, efficient, and proactive in handling your dishwasher repair.
Sears Home Services on 1776974254612
Technician was courteous and capable. Diagnosed the problem quickly; ordered the parts and returned to complete the work.
Tom B,
Customer service response - Thank you for your feedback, Tom! We're glad to hear the technician was courteous, capable, and efficiently completed the work.
Sears Home Services on 1776715790849