Appointment Lookup
802-552-4364
150 Pearl Nix Parkway Reviews
Read reviews from customers who used our services at 150 Pearl Nix Parkway
Total reviews
121
Average Rating
4.4/5
The service tech provided A+ service. He was nice, polite, professional and efficient. He represented the company well. The company itself is not good at all!
Guinetta E,
Customer service response - Thank you for your feedback, Guinetta! We're glad to hear the service tech provided A+ service and represented us well.
Sears Home Services on 1789056235601
Bill helped me survive this horrible nightmare. Thanks for going the extra mile in getting the case closed and updated and keeping me informed and updated.
Winnie S,
Customer service response - Thank you for your feedback, Winnie! We're glad to hear Bill went the extra mile to help you and keep you informed throughout the process.
Sears Home Services on 1788623463162
Great service
Jon P,
Customer service response - Thank you for your feedback, Jon! We're glad to hear you received great service.
Sears Home Services on 1788462596113
Bill did great! Text to say the arrival time. Was on time and fixed our washer.
Lauren M,
Customer service response - Thank you for your feedback, Lauren! We're glad to hear Bill was punctual and did a great job fixing your washer.
Sears Home Services on 1787333765189
Great job, very professional
Patricia L,
Customer service response - Thank you for your feedback, Patricia! We're glad to hear you were happy with the great and professional job.
Sears Home Services on 1787166664726
Judy J,
Customer service response - Thank you for the amazing 5-star review, Judy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787083342398
Did a great job!
Sylvia B,
Customer service response - Thank you for your feedback, Sylvia! We're glad to hear the job was done well.
Sears Home Services on 1786836046643
Rebecca A,
Customer service response - Thank you for the amazing 5-star review, Rebecca! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786823642551
Very polite and quick
Bruce I,
Customer service response - Thank you for your feedback, Bruce! We're glad to hear the service was polite and quick.
Sears Home Services on 1785940716600
D I,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785932809978
The Repair Technician was one of the best service providers I’ve had the pleasure of meeting. He provided a very detailed explanation along with COAs in the event that I noticed any changes to my system. Thank You again and a darn great professional.
Johnny W,
Customer service response - Thank you for your feedback, Johnny! We're glad to hear our technician provided a detailed explanation and was a great professional.
Sears Home Services on 1785347271530
Timothy was great. Found the problem immediately and order a part and was taken care of in short time.
Rich,
Customer service response - Thank you for your feedback, Rich! We're glad to hear Timothy quickly identified the problem and resolved it efficiently.
Sears Home Services on 1784555145344
Showed up on time friendly Works quickly very nice man
Scott M,
Customer service response - Thank you for your feedback, Scott! We're glad to hear the technician was punctual, friendly, and efficient.
Sears Home Services on 1784117739177
Great explanation of diagnostic assessment!
Tony K,
Customer service response - Thank you for your feedback, Tony! We're glad to hear you appreciated the clear explanation of the diagnostic assessment.
Sears Home Services on 1782245837300
Jon L,
Customer service response - Thank you for the amazing 5-star review, Jon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781035062317
Bill, the service technician is great. However the AI that handles the calls, awful. The ability to connect to real person, awful. This service scheduling end is a nightmare. Bad times, bad information....etc.
Johnny J,
Customer service response - Thank you for your feedback, Johnny! We're glad to hear Bill was great, and we apologize for the issues with the AI scheduling system.
Sears Home Services on 1780013964486
I ordered a Bosch dishwasher yesterday and it went very smoothly because the man helping me knew just what to do. No glitches. I wish I remembered his name but unfortunately I don’t 🙁
AJ S,
Customer service response - Thank you for your feedback, AJ! We're glad to hear the process went smoothly and that our team member was helpful.
Sears Home Services on 1779978331530
Bill was very knowledgeable about the situation. He ran the necessary tests and then fixed it . He is a very kind person. I would be happy and confident having his services anytime.
John R,
Customer service response - Thank you for your feedback, John! We're glad to hear Bill was knowledgeable, kind, and effectively resolved the issue.
Sears Home Services on 1777922904280
They were amazing. They called me and assessed what was wrong with the dishwasher and ordered the part ahead of time and then had the repairman come to fix it. They are very quick and efficient.
Cathy,
Customer service response - Thank you for your feedback, Cathy! We're glad to hear our team was quick, efficient, and proactive in handling your dishwasher repair.
Sears Home Services on 1776974254612
Technician was courteous and capable. Diagnosed the problem quickly; ordered the parts and returned to complete the work.
Tom B,
Customer service response - Thank you for your feedback, Tom! We're glad to hear the technician was courteous, capable, and efficiently completed the work.
Sears Home Services on 1776715790849
On time….parts were ordered but irreparable.
Sheila C,
Customer service response - Thank you for your feedback, Sheila! We're glad to hear our team was on time, even though the parts were irreparable.
Sears Home Services on 1775428504730
Dianne P,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1773623867076
sherrie D,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1771980113958
Friendly, pleasant. Unable to repair problem at this time, because necessary parts are no longer available for this model. Not his fault that this is the case.
Lenny B,
Customer service response - Thank you for your review, Lenny! We're glad to hear you found our service friendly and pleasant, and we apologize for the inconvenience regarding the unavailable parts.
Sears Home Services on 1771892236226
Professional and solved the issue
Madonna A,
Customer service response - Thank you for your review, Madonna! We're glad to hear our service was professional and resolved your issue.
Sears Home Services on 1771458980234
