150 Pearl Nix Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ron D
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 11, 2024
Terena C
Very friendly and helpful
Customer service response - Thank you for your kind words; we're thrilled to hear you found our team friendly and helpful!
Sears Home Services on June 10, 2024
Cindy
Lin was very professional and personable!! He did a great job in getting my stove fixed and heating again!!
Customer service response - Thank you for taking the time to share your positive experience with Lin and our appliance repair service. We're thrilled to hear your stove is working well again!
Sears Home Services on March 31, 2024
Lee D
He was very nice and very helpful
Customer service response - Thank you for your feedback. We are glad to hear that you found our technician to be nice and helpful.
Sears Home Services on February 19, 2024
Stewart T
Customer service response - A big thank you, Stewart, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 18, 2024
Lisa A
Exceptional service! Called before hand, was on time , got the job done and was friendly and was a well mannered professional. Thank you!
Customer service response - Thank you for taking the time to leave such a positive review! We are glad to hear that you were satisfied with our exceptional service. We appreciate your business and hope to assist you again in the future.
Sears Home Services on January 28, 2024
Gail Z
Erik..fixed the problem within 20 mins..needed a new thermostat..which should have been on Mon by another tech!
Customer service response - Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by the delay in getting the new thermostat. We appreciate your feedback and we're glad that Erik was able to quickly resolve the issue for you.
Sears Home Services on February 09, 2024
Marianne S
Jerry P
It took over 3 weeks to get a technician here to perform the repair. The Technician seemed to be very knowledgeable. He was Friendly and seemed dedicate to getting the repair completed.
Hugh C
I was unable to have service provided today as I was given a service window between 8 AM to 5 PM. Unless all customers are retired, that is a very difficult way to schedule an appointment for those of us who work.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on July 20, 2024
