150 Pearl Nix Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Moe S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 04, 2024
Melody S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 03, 2024
Stevie W
Very professional and on the job right away. We enjoyed our experience and hope this will finally resolve our dryer issues.
Customer service response - Thank you for your positive feedback, Stevie! We're glad to hear you had a great experience, and we hope your dryer issues are fully resolved.
Sears Home Services on August 15, 2024
William H
Very professional, knowledgeable, and courteous.
Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience with our team.
Sears Home Services on August 14, 2024
A U
Customer service response - Thank you so much for the fantastic 5-star rating, Destinie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 30, 2024
Jim V
Customer service response - A big thank you, Jim, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 15, 2024
Bob S
Customer service response - A big thank you, Bob, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 07, 2024
J S
The tech was great and he got us taken care of. WE DID NOT GET A PRICE CUT ON THE INITIAL SERVICE. WE WERE SUPPOSED TO GET (according to the website) $200 OFF IF WE SIGNED UP FOR THE PROTECTION PROGRAM. The tech tried to deduct it from the cost of repair, but his phone froze on the payment process and when he started processing the payment the second time the program didn’t allow a deduction. I ended up paying much more than I was supposed to. The cost of repair, according to the technician was $640 . . . I paid over $900. I called customer care but no refund to my card has come yet. If I don’t receive the refund, I am going to drop the coverage and go with another company.
Customer service response - We apologize for the inconvenience and frustration caused by the billing issue, and thank you for bringing this to our attention. Rest assured, we're actively working on ensuring you receive your entitled discount as promptly as possible.
Sears Home Services on June 27, 2024
Tim H
Customer service response - A big thank you, Tim, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 25, 2024
Monica F
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 23, 2024
