526 Battlefield Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
brandon L
Customer Service was absolute trash had rescheduled my appointment multiple times without confirmation HOWEVER James, the technician who serviced my home, completely saved my experience. Was very polite, approachable, and quick. Also was very knowledgeable, I would request him if possible. Sears I would thank this guy for saving my business with you guys because if it were just for you bs AI and customer service reps I would be leaving a 1 star review.
Customer service response - Thank you for your feedback, Brandon. We're glad James provided a positive experience and apologize for the issues with scheduling; we'll work on improving this.
Sears Home Services on April 20, 2025
June M
Quick, efficient, solved the problem and educated about how to fix the problem if it occurs again, pleasant
Customer service response - Thank you for your review, June! We're glad to hear our service was quick, efficient, and informative.
Sears Home Services on March 23, 2025
Kimberly H
Bill was absolutely OUTSTANDING. He was professional, he listened, friendly, super knowledgeable, efficient, and resolved my issue.
Customer service response - Thank you for your review, Kimberly! We're thrilled to hear Bill provided outstanding service and resolved your issue efficiently.
Sears Home Services on February 26, 2025
David N
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on February 03, 2025
Sandra K
Knowledgeable and experienced
Customer service response - Thank you for your review, Sandra! We're pleased to hear you found our service knowledgeable and experienced.
Sears Home Services on January 27, 2025
Cody M
Timely service and our technician was great. Thank you
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 19, 2025
Deborah M
The technician called and scheduled an earlier work order. He was very professional and knowledgeable about his work. He was able to understand my frustration of not having my washer for 7 months. He is a great asset to your team.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 23, 2024
Ed A
Glenn did a fantastic job and also discovered another issue as well. In addition to the one he came here for. Thank you, Glenn.
Customer service response - Thank you for acknowledging Glenn's fantastic work and thoroughness in discovering another issue. We're glad he could assist you effectively!
Sears Home Services on October 16, 2024
Vera W
Sear service always deliver. Excellent service.
Customer service response - Thank you for your kind words! We're thrilled to hear you're pleased with our service.
Sears Home Services on August 11, 2024
Perzina M
Serviceman was on time and the very professional Fridge is working ok now.
Customer service response - We're glad to hear that our serviceman was punctual and professional, and your fridge is working well. Thank you for your feedback!
Sears Home Services on July 28, 2024
