Appointment Lookup
802-552-4364
526 Battlefield Parkway Reviews
Read reviews from customers who used our services at 526 Battlefield Parkway
Total reviews
128
Average Rating
4.5/5
maria C,
The team from Sears was timely, friendly, and efficient, even looking up additional information that wasn’t covered by my warranty. I very much recommend them!
Kate C,
He called while on his way. Friendly, and efficient. Repair works fine. Thank you
Franklin C,
Michael M,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707174376907
Your service personal was great but scheduling terrible when using your service your day gone between 8 and 5
Darryl F,
Customer service response - Thank you for your feedback, Darryl. We're glad to hear the service personnel were great, and we apologize for the inconvenience with the scheduling.
Sears Home Services on 1777261076247
Micha'el H,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1772068491391
Alla S,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1748564323885
Glenn made the repair in a timely manner. He knew exactly what to do.
Clark T,
Customer service response - Thank you for recognizing Glenn's efficiency and expertise. We're glad he could resolve your issue quickly.
Sears Home Services on 1722177049394
First tension arived late for both appointments. Late enough for the second (on Friday) that Lwas just leaving for another appointment. He said that he would return in about 6 & 1/2 hours but didn’t so I had to reschedule for Monday meaning that I was without my washing machine for two more days. A second technician arrived early on Monday and promptly completed the repair.
Jack S,
Customer service response - We apologize for the delays and inconvenience, Jack. Thank you for your feedback, and we're glad the second technician was able to complete the repair promptly.
Sears Home Services on 1774313125427
I need the part information the tech advised we needed. Gear Case is all I was told and cost 363.81. That cost does not include the 374.88 labor cost. Tech advised that due to age of washer we should call GE about warranty. I have done that and they advised I need to provide part number so they can either offer a discount for part and ship it to us or if it’s free and covered by warranty. How do I get the part information and why was that not provided to us for the charge of the house call of 129$? Tech was kind but visit was very brief once I said we would not be paying more to repair then what we paid for new unit.
Tamra D,
Customer service response - We're sorry for the inconvenience, Tamra. Please contact us directly so we can provide the part information you need.
Sears Home Services on 1760655386514
