6580 Douglas Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Julie G
Extremely appreciative of our technician Dwayne's communication. He stayed in touch with us prior to & on the way to the appointment. Explained the issues and repaired the washer.
Customer service response - Thank you for your positive feedback! We're happy to hear that Dwayne provided excellent communication and successfully repaired your washer.
Sears Home Services on April 08, 2025
Larry F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 26, 2025
David Y
Quick diagnosis of our issues
Customer service response - Thank you for your positive feedback! We're happy to hear that the diagnosis of your issues was quick.
Sears Home Services on March 09, 2025
Julia B
Very friendly and efficient service tech!
Customer service response - Thank you for your positive feedback! We're happy to hear that our service tech provided friendly and efficient service.
Sears Home Services on February 19, 2025
Lady K
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on February 05, 2025
kashmira P
Good service.
Customer service response - Thank you for your positive feedback! We're happy to hear you received good service.
Sears Home Services on January 28, 2025
Bill S
Dryer was diagnosed and repaired quickly. Service/ repair quickly completed.
Customer service response - Thank you for your positive feedback! We're delighted to hear that your dryer was diagnosed and repaired quickly.
Sears Home Services on January 22, 2025
Patti S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 16, 2025
Remigis G
The technician sent today was very knowledgeable. He listened carefully to the issues I was having with my 20 year old heating system. I apologize for not remembering his name but he was able to diagnose the problem, find and go get the part, make the repair in record time. Now this is what I call service.
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided knowledgeable and efficient service for your heating system.
Sears Home Services on January 13, 2025
John C
Upon the tech investigation, he found that the zone board was bad however, he couldn't replace it. Another call had to be placed to have the unit repaired. Not to his fault that he couldn't replace the board, it's the company policy that he could not replace it. Overall, he did a good job.
Customer service response - Thank you for your feedback, John. We're glad to hear the technician did a good job, and we appreciate your understanding of our company policy.
Sears Home Services on January 09, 2025
