6580 DOUGLAS BLVD REPAIR REVIEWS
All reviews are from verified customers of Sears Home Services
Service
Great service. He came when he said he would.
LYNN C, TALLAPOOSA, GA
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on May 16, 2022
Professional quality
I expect professional service and Sears delivered. Clear information on emails and a knowledgeable repair technician answered all my questions, and my microwave was fixed exactly when I was told it would be. Highly recommend.
JAN M, BREMEN, GA
Customer service response - We love 5-star ratings! Thanks for choosing Sears PartsDirect!
Sears Home Services on March 17, 2022
Excellent service
I believe that maintaining is far better than repairing. I like to prevent problems not solve them.
PATRICIA G, DOUGLASVILLE, GA
Customer service response - Dear Patricia,Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on February 03, 2022
Excellent Service
My oven was not heating properly. Sears sent a repair person and they repaired my oven. The service person was very professional. He wore his mask and completed the repair in a timely manner.
SONYA D, DOUGLASVILLE, GA
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on January 31, 2022
Good Service
Recently used Sears home services to repair my dryer. My technician was great no complaints. Only complaint is the communication system was not correct. Received text update stating technician will be arriving at 4:35 but receive a phone call from the technician that he was at my house at about 3:00 pm. Luckily I wasn't too far away he was willing to wait, took me less than 10 minutes to get home. Also pricing to me was a bit high but didn't have any comparisons since most places charge you a diagnostic fee that's only waived if you go with them for repair. While they do offer $150 off the repair it's only with signing up for warranty service at $49 a month so you still end up spending that same $150 overtime.
KYEISHA R, DOUGLASVILLE, GA
Customer service response - Dear Kyeishar, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Thank you, Bob K Sears Member Services
Sears Home Services on September 25, 2021
Great Service
The technician was very detailed regarding his work and was telling me what he was doing along the way. Great customer service and I wasn't over charged.
DIANNA M, DOUGLASVILLE, GA
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on August 11, 2021
Awesome service
Awesome team very professional!!
CATHERINE R, DOUGLASVILLE, GA
Customer service response - Dear Catherine, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on August 09, 2021
Great service
Checked top to bottom
CATHERINE R, DOUGLASVILLE, GA
Customer service response - Dear Catherine, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on July 09, 2021
Awesome service
They were on time Kept my home clean even wore shoe covers. Clean up after his self Explain everything he was doing
CATHERINE R, DOUGLASVILLE, GA
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on July 09, 2021
Positive Service Appointment
David was very thorough and professional.
ESTHER L, DOUGLASVILLE, GA
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on October 26, 2020
