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6580 Douglas Blvd Reviews
Read reviews from customers who used our services at 6580 Douglas Blvd
Total reviews
256
Average Rating
4.7/5
Mr. Andrew from SEARS HOME SERVICES came and repaired my dishwasher. It was inoperable for months and now it's operating like brandnew! Thank you so very much!!! UPDATE: Feb. 4th 2024 Shortly, after Mr.Andrew repaired the control panel to my dishwasher the motor blew causing a leak to the lower level. Mr.Devon (technician) from SEARS HOME SERVICES came out and pulled the entire dishwasher out, tested the appliance before work and cut the breaker also to do the job which no other technician has done. He was very professional and thorough in explaining the repair. He addressed all my concerns related to preventative and maintenance issues I asked. Mr.Devon was very knowledgeable & passionate in doing his job. Thank you for the great customer service and wonderful encounter which makes customer to business relationships thrive!
Ans,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Mr. Andrew successfully repaired your dishwasher and it's now operating like new.
Sears Home Services on 1735871315086
Tech arrived timely and very professional knowledgeable
TYNA B,
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided timely, professional, and knowledgeable service.
Sears Home Services on 1735176938869
Matt was very professional and cordial. He truly cared about the tasks at hand. Please send him to my home going forward
Ray P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1734934532372
Elizabeth T,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1733806002313
Patsy B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1733419608717
Joyceann J,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1733419608898
The online Sears Appliance Repair scheduling needs to be addressed as it took longer than it should have. We had the part in hand for 5 days and it kept saying that the part had not arrived so they would not put us on the schedule. You cannot talk to a representative real time. However, Dwayne, the technician that completed the repair was amazing. He is by far the best service person that we have had to date. Extremely personable and knowledgeable. This 5 star rating is the result of Dwayne and not the Sears Appliance Repair online/text tool.
Dave M,
Customer service response - Thank you for your feedback, Dave. We're sorry for the scheduling issues you experienced, but we're delighted to hear that Dwayne provided amazing service and made a positive impact on your experience.
Sears Home Services on 1733038713364
Demetrius gave me excellent customer service. He answers my questions and explains repairs for the refrigerator.
Linda B,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Demetrius provided excellent customer service and thoroughly explained the refrigerator repairs.
Sears Home Services on 1733038613449
Dwayne, the service person, was friendly, informative and professional. He did the repair in no time at all, and I'm very pleased I chose Sears.
M. M,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Dwayne provided friendly, informative, and professional service, and that you're pleased with your choice.
Sears Home Services on 1731986546449
Esiah was amazing. He never gave up and went above and beyond to ensure the job was complete. He sensed my frustration with having to deal with multiple techs and multiple visits. He took the lead in ensuring my double oven was properly diagnosed, the correct parts were ordered and my ovens were up and running in time for our thanksgiving feast! Thanks Esiah!!!
Kochelle D,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Esiah went above and beyond to ensure your double oven was ready for Thanksgiving, and we appreciate your recognition of his dedication.
Sears Home Services on 1731986633249
