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6580 Douglas Blvd Reviews
Read reviews from customers who used our services at 6580 Douglas Blvd
Total reviews
256
Average Rating
4.7/5
nap W,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1727144631177
He was good diagnosing and fixing the washing machine, but he left the parts and cardboard here. I waved at him with the cardboard to come, but he saw me and left.
Ana L,
Customer service response - Thank you for your feedback, Ana. We apologize for the inconvenience with the leftover parts and cardboard, and we appreciate you bringing this to our attention.
Sears Home Services on 1724033633279
James was very nice but he could not fix the free standing ice maker! Too old and not parts available!
Pamela G,
Customer service response - We apologize for the inconvenience with your ice maker, Pamela. Thank you for your feedback, and we're glad to hear James was nice during his visit.
Sears Home Services on 1774831558301
I had my dryer repaired 2weeks ago. It stoped working.Same problem. Another serviceman came out, me calling for another appointment. Unit unable to be repaired (cost as much as buying a new unit). Technically it was not repaired the first time. So I am requesting reimbursement for the first visit. The date was 10/23/2025. Would appreciate you looking into this matter. You have my contact information on file. TY
Brenda H,
Customer service response - We apologize for the inconvenience, Brenda. Please contact us directly so we can address your request for reimbursement and assist you further. Thank you for your feedback.
Sears Home Services on 1762916193748
Justin and Jermaine the technicians who were sent both did a great job. The scheduling was a nightmare! 5 separate appointments were scheduled three of which were canceled after waiting for the technician to come all day.
Britney A,
Customer service response - We apologize for the scheduling issues and cancellations, Britney. Thank you for your feedback, and we're glad Justin and Jermaine provided great service.
Sears Home Services on 1762299937953
Technician was on time, polite and knowledgeable and did my repair. Services are extremely overpriced
donna C,
Customer service response - Thank you for your feedback, Donna. We're happy to hear the technician was prompt and knowledgeable, and we appreciate your input on our pricing.
Sears Home Services on 1748562439419
The job was preformed with professional skill and knowledge. The technician cleaned his work area with excellence. I can’t rate the finish product because The product is not in used due 24/hr charging. I
Rogers J,
Customer service response - Thank you for acknowledging our technician's professionalism and cleanliness. We look forward to your feedback on the finished product after the charging period.
Sears Home Services on 1717135676175
I don’t feel like this technician wanted to do his job at all
MERCEDES T,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1773704942851
The serviceman was good but the cancelation of my scheduled appt to weeks later after already waiting weeks for the first appt was unacceptable.
Tahlia J,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1760061010479
Didn’t clean up after work of fixing dryer and clearing lint from line. Very unprofessional to not throw the lint away and just leave it on our floor.
Erica C,
Customer service response - We apologize for the trouble you've faced, Erica. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748825333339
