535 General Daniels Ave N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kenneth M
William was able to determine the underlying issue and got us going again without needed to replace parts
Customer service response - Thank you for your review, Kenneth! We're happy to hear that William was able to resolve the issue efficiently without needing to replace parts.
Sears Home Services on May 08, 2025
Sheila S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 01, 2025
Margarita O
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 23, 2025
BRENDA P
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 22, 2025
54JohnnyT
This is by Mrs. 54JohnnyT, Wyman is an excellent repairman.He has serviced my appliance before. He is courteous, knowledgeable, and neat. If Sears would just listen to what the customer needs when they FINALLY get to a live person to request a repair, it would really help. I told them what part I needed, gave a model, and serial number. BUT I still had to repeat the need the day of supposed service and repeat info, waste that day staying at home when I thought the repair was going to be made. THEN schedule another day at home for repair. SEARS you need to rethink your process. If your customer knows what is wrong, order the part, have it delivered and only need ONE day to get the job done.
Customer service response - Thank you for your review! We're glad to hear that Wyman provided excellent service. We appreciate your feedback on the process and will work on improving our system to better meet customer needs.
Sears Home Services on April 10, 2025
Melvin M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 26, 2025
Mark P
Very helpful
Customer service response - Thank you for your review, Mark! We're glad to hear that you found our service helpful.
Sears Home Services on February 25, 2025
Kristen M
Bill was great! Fixed the problem quickly and even gave me tips to keep my washer and dryer working well
Customer service response - Thank you for your review, Kristen! We're happy to hear that Bill provided great service and helpful tips for your washer and dryer.
Sears Home Services on February 19, 2025
Cynthia L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 16, 2025
Julie G
Service tech was amazing! He listened to our issues, experiences and what we suspected. Ran through maintenance tips and worked out the issues we had. He was super nice and professional.
Customer service response - Thank you for your review, Julie! We're happy to hear that our service tech provided amazing and professional assistance.
Sears Home Services on December 26, 2024
