110 Bluffs Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jack H
Timothy was great, knowledgeable, friendly and most of all helpful. Unfortunately, our system was doa, he put up the fight trying to fix it. I would highly recommend him to fix anything of ours again.
Customer service response - Thank you for your kind words and recommendation! We're glad to hear Timothy provided knowledgeable and friendly service, even though the system was beyond repair.
Sears Home Services on October 15, 2024
Michelle R
Our technician An exceptional job on replacing our garage door opener unit. Ours had caught fire and we didn’t even know it. Erik R was very courteous and attentive. Thank you Erik R!
Customer service response - Thank you for your feedback! We're thrilled to hear Erik R provided exceptional service in replacing your garage door opener unit.
Sears Home Services on October 08, 2024
Joel A
Great work Daniel. Fixed my washer in a flash.
Customer service response - We're thrilled to hear Daniel provided great service and quickly fixed your washer! Thank you for choosing us for your appliance repair needs.
Sears Home Services on September 26, 2024
Murlee B
The technician was very professional, very polite, explain his job in detail, very good service.
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 07, 2024
Donna H
Our technician Tim was great. Professional & very thorough. Thanks !
Customer service response - Thank you for your kind words, Donna! We're delighted to hear that Tim provided professional and thorough service.
Sears Home Services on September 03, 2024
Bev F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 27, 2024
Brenda W
Thorough and knowledgeable about appliances. Professional and friendly service provided.
Customer service response - Thank you for your kind words, Brenda! We're delighted to hear you appreciated our thorough and professional service.
Sears Home Services on August 20, 2024
Austin H
Technician was prompt and courteous, and took extra steps to ensure I was taken care of even after the repair was much more than anticipated and had to escalate with the insurance company for replacement.
Customer service response - Thank you for sharing your experience, Austin! We're glad to hear our technician went above and beyond to assist you, ensuring you were well taken care of.
Sears Home Services on August 20, 2024
Richard S
Alex diagnosed the problem rapidly and provided good advice to resolve the issue quickly and easily.
Dave B
Wow, very impressive. They keep you up date every step of the way by both text and email. (Sometimes to the point of annoyance) Tech was professional, courteous, explained everything and super efficient. Willing to stay as long as needed to make sure all my questions were answered. Would definitely recommend.
Customer service response - Thank you for your kind words and feedback on our communication methods; we're thrilled to hear our technician provided excellent service. We're delighted you would recommend us!
Sears Home Services on August 14, 2024
