110 Bluffs Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Alan R
If all of your repair men are as professional and caring as Benjamin, Sears would have a great repair service. Benjamin took his time to analyze what was wrong with our refrigerator, and kept his promise when he would return to fix it. While I praise Benjamin, Sears Appliance Repair scheduling leaves a bad taste in my mouth. Confirmed appointments were dropped by another repair man (not Benjamin) even after he called me to tell me he was on the way.Ten minutes later I got an email that Sears will reschedule and he will arrive in 7 days. We were out of our refrigerator for 12 days waiting for our repair.
Customer service response - We're delighted to hear about your positive experience with Benjamin and sincerely apologize for the scheduling issues you encountered. Thank you for sharing your feedback, as it helps us improve our service.
Sears Home Services on May 28, 2024
Isabel N
Your technician Daniel, polite and very efficient and knowledgeable. The repair of our washer was done within the hour. Thank you!!
Customer service response - We're thrilled to hear that Daniel provided you with great service and was able to repair your washer efficiently. Thank you for taking the time to leave a review!
Sears Home Services on May 22, 2024
Ron S
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 28, 2024
Roger S
Customer service response - A big thank you, Roger, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 28, 2024
Wm H
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 28, 2024
Mili K
Quick , effective service provided!
Customer service response - Thank you for your positive feedback! We're thrilled to hear that you were satisfied with our quick and effective service.
Sears Home Services on March 20, 2024
Darrell J
Great Service! Tech Timothy was awesome!
Customer service response - Thank you for taking the time to leave us a review! We're glad to hear that you had a great experience with our technician Timothy. We appreciate your business!
Sears Home Services on February 15, 2024
Vernita C
Daniel quickly identified the problem with my washer. Worked diligently to repair it. Excellent customer service!
Customer service response - Thank you for leaving a review of Sears Appliance Repair. We appreciate your positive feedback and are glad to hear that our technician, Daniel, was able to quickly identify and repair the problem with your washer. We pride ourselves on providing excellent customer service. Thank you again for your review.
Sears Home Services on February 06, 2024
Kay C
The texhnichian was so Polite and took his time. He did a great job. Thanks
Customer service response - Thank you for your positive review! We appreciate your kind words about our technician's professionalism and quality of work. We're glad we were able to assist you with your appliance repair needs.
Sears Home Services on January 26, 2024
Louise I
Knowledgeable, polite, worked quickly!
Customer service response - Thank you so much for taking the time to leave us a review! We are glad to hear that you found our technicians knowledgeable, polite, and efficient. We appreciate your feedback!
Sears Home Services on January 19, 2024
