11554 Columbia St Ste B Reviews

Read reviews from customers who used our services at 11554 Columbia St Ste B


Total reviews

36


Average Rating

4.8/5

January 01, 2026
Overall rating

The technician was prompt and very professional. Sears kept us updated as to when the technician would arrive which was very helpful.

Mark M,

Customer service response - Thank you for your positive feedback, Mark! We're glad to hear our technician was prompt and professional, and that our updates were helpful.

Sears Home Services on 1767325431671

December 28, 2025
Overall rating

The service tech was very professional and explained the problem

Mike H,

Customer service response - Thank you for your positive feedback, Mike! We're glad to hear our service tech was professional and explained the problem clearly.

Sears Home Services on 1766974890199

December 21, 2025
Overall rating

Kamron, the technician, was very nice and pleasant, very helpful, and arrived on time. He also made calls to his supervisor to get clarification on some questions my husband and I had. Overall, we were satisfied with the experience and the answers that helped us decide to repair or replace.

Cathy S,

Customer service response - Thank you for your positive feedback, Cathy! We're glad to hear Kamron was helpful and pleasant, and that you were satisfied with the experience and the information provided.

Sears Home Services on 1766371365420

October 28, 2025
Overall rating

He did great and not only got everything fixed double checked that it was working like it should be!! He took the time to make sure everything was right!

Tara H,

Customer service response - Thank you for your positive feedback, Tara! We're glad to hear our technician took the time to ensure everything was fixed and working properly.

Sears Home Services on 1761611654000

September 17, 2025
Overall rating

This company has serviced my appliance on several occasions. The interactions from the start of scheduling the appointment to follow through on the repairs has been great each time! I definitely recommend them.

Candace T,

Customer service response - Thank you for your positive feedback, Candace! We're delighted to hear you've had great experiences with our service and appreciate your recommendation.

Sears Home Services on 1758159740672

September 17, 2025
Overall rating

Very nice and knowledgeable technicians would recommend to anyone

Densby H,

Customer service response - Thank you for your positive feedback, Densby! We're glad to hear our technicians were nice and knowledgeable, and we appreciate your recommendation.

Sears Home Services on 1758160944810

September 11, 2025
Overall rating

Checked out new stove with an electrical burning smell. Did a complete inspection and found no electrical problems or burned wiring. Very thorough.

Dennis H,

Customer service response - Thank you for your positive feedback, Dennis! We're glad to hear our technician conducted a thorough inspection of your stove and found no issues.

Sears Home Services on 1757642056757

August 20, 2025
Overall rating

Sherry S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1755742121851

June 02, 2025
Overall rating

The Ray the repairman was AWESOME. Went above and beyond to help get the washer fixed. But the automated and the other customer service needs some help.

Travis P,

Customer service response - Thank you for your feedback, Travis & Stacie! We're thrilled to hear Ray went above and beyond, and we appreciate your input on our automated and customer service systems.

Sears Home Services on 1748824041176

May 30, 2025
Overall rating

Barbara R,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1748564361811

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