11554 Columbia St Ste B Reviews

Read reviews from customers who used our services at 11554 Columbia St Ste B


Total reviews

36


Average Rating

4.8/5

September 03, 2026
Overall rating

Brandon R,

Customer service response - Thank you for the amazing 5-star review, Brandon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788461463063

August 18, 2026
Overall rating

Scott was excellent with details about repair. Friendly and polite.

Ann H,

Customer service response - Thank you for the amazing 5-star review, Ann! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787072386480

August 12, 2026
Overall rating

Very professional and knowledgeable.

Jane W,

Customer service response - Thank you for your feedback, Jane! We're glad to hear the service was professional and knowledgeable.

Sears Home Services on 1786537242925

June 30, 2026
Overall rating

On time, very polite and took care of my problem right away. Washer works like new.

David C,

Customer service response - Thank you for your feedback, David! We're glad to hear the service was on time, polite, and that your washer is working like new.

Sears Home Services on 1782843672019

May 06, 2026
Overall rating

Tech was great. Sears needs to work on scheduling. They don’t return quickly after receiving parts.

Sherry L,

Customer service response - Thank you for your feedback, Sherry! We're glad to hear the tech was great, and we appreciate your insights on scheduling.

Sears Home Services on 1778026858879

April 28, 2026
Overall rating

John G,

Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777478670327

April 13, 2026
Overall rating

Sears REPAIRMAN was very efficient in repairing the ice maker. Also he cleaned up afterwards leaving site clean. A very professional job!

Billy A,

Customer service response - Thank you for your feedback, Billy! We're glad to hear our repairman was efficient, professional, and left the site clean.

Sears Home Services on 1776108340740

April 13, 2026
Overall rating

Anthony P,

Customer service response - Hi Anthony, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1776040838827

January 26, 2026
Overall rating

JIMMY H,

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1769471218550

January 07, 2026
Overall rating

Connee G,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1767744668211

January 01, 2026
Overall rating

The technician was prompt and very professional. Sears kept us updated as to when the technician would arrive which was very helpful.

Mark M,

Customer service response - Thank you for your positive feedback, Mark! We're glad to hear our technician was prompt and professional, and that our updates were helpful.

Sears Home Services on 1767325431671

December 28, 2025
Overall rating

The service tech was very professional and explained the problem

Mike H,

Customer service response - Thank you for your positive feedback, Mike! We're glad to hear our service tech was professional and explained the problem clearly.

Sears Home Services on 1766974890199

December 21, 2025
Overall rating

Kamron, the technician, was very nice and pleasant, very helpful, and arrived on time. He also made calls to his supervisor to get clarification on some questions my husband and I had. Overall, we were satisfied with the experience and the answers that helped us decide to repair or replace.

Cathy S,

Customer service response - Thank you for your positive feedback, Cathy! We're glad to hear Kamron was helpful and pleasant, and that you were satisfied with the experience and the information provided.

Sears Home Services on 1766371365420

October 28, 2025
Overall rating

He did great and not only got everything fixed double checked that it was working like it should be!! He took the time to make sure everything was right!

Tara H,

Customer service response - Thank you for your positive feedback, Tara! We're glad to hear our technician took the time to ensure everything was fixed and working properly.

Sears Home Services on 1761611654000

September 17, 2025
Overall rating

This company has serviced my appliance on several occasions. The interactions from the start of scheduling the appointment to follow through on the repairs has been great each time! I definitely recommend them.

Candace T,

Customer service response - Thank you for your positive feedback, Candace! We're delighted to hear you've had great experiences with our service and appreciate your recommendation.

Sears Home Services on 1758159740672

September 17, 2025
Overall rating

Very nice and knowledgeable technicians would recommend to anyone

Densby H,

Customer service response - Thank you for your positive feedback, Densby! We're glad to hear our technicians were nice and knowledgeable, and we appreciate your recommendation.

Sears Home Services on 1758160944810

September 11, 2025
Overall rating

Checked out new stove with an electrical burning smell. Did a complete inspection and found no electrical problems or burned wiring. Very thorough.

Dennis H,

Customer service response - Thank you for your positive feedback, Dennis! We're glad to hear our technician conducted a thorough inspection of your stove and found no issues.

Sears Home Services on 1757642056757

August 20, 2025
Overall rating

Sherry S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1755742121851

June 02, 2025
Overall rating

The Ray the repairman was AWESOME. Went above and beyond to help get the washer fixed. But the automated and the other customer service needs some help.

Travis P,

Customer service response - Thank you for your feedback, Travis & Stacie! We're thrilled to hear Ray went above and beyond, and we appreciate your input on our automated and customer service systems.

Sears Home Services on 1748824041176

May 30, 2025
Overall rating

Barbara R,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1748564361811

January 15, 2025
Overall rating

Jeff M,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1736998120134

January 09, 2025
Overall rating

Rentz F,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1736405119229

December 25, 2024
Overall rating

Christie R,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1735176591702

November 27, 2024
Overall rating

Excellent customer service technician

Toby G,

Customer service response - Thank you for your positive feedback, Toby! We're glad to hear you had an excellent experience with our customer service technician.

Sears Home Services on 1732690878850

November 05, 2024
Overall rating

Great service very knowledgeable

Atticus W,

Customer service response - Thank you for your positive feedback, Atticus! We're glad to hear you found our service knowledgeable and great.

Sears Home Services on 1730872481734

Showing 1 - 25 reviews

Pagination
Pagination
See all details for 11554 Columbia St Ste B