60 Sears Way Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (86 reviews)

Melissa P

July 23, 2025

Did a great job. Technician told me some information I didn’t know that was very helpful.

Source: Google

Customer service response - Thank you for your positive feedback, Melissa! We're glad to hear our technician provided helpful information and did a great job.

Sears Home Services on July 22, 2025

Bill W

July 16, 2025

Great service. Parts were ordered and arrived before the install date. Technician did a super job. Would recommend for appliance repair.

Source: Google

Customer service response - Thank you for your positive feedback, Bill! We're glad to hear you were pleased with the timely parts delivery and the technician's work.

Sears Home Services on July 16, 2025

Lorie B

July 11, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on July 10, 2025

Anne C

July 11, 2025

Russell was extremely knowledgeable and skilled. He was very, very courteous. He clearly explained what he was doing and why, so we could understand. He explained what he found to us, in a way I could understand, which helped us decide the path forward. I wish all servicemen could be as professional, capable, thorough and respectful as he.

Source: Google

Customer service response - Thank you for your positive feedback, Anne & Craig! We're thrilled to hear Russell provided knowledgeable, courteous, and professional service, and that his clear explanations were helpful to you.

Sears Home Services on July 10, 2025

Michael G

July 01, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on July 01, 2025

Mary M

June 19, 2025

Russell was a very pleasant service man. Very knowledgeable.

Source: Google

Customer service response - Thank you for your positive feedback, Mary! We're glad to hear Russell provided pleasant and knowledgeable service.

Sears Home Services on June 19, 2025

Barry W

June 17, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on June 17, 2025

Gary A

June 16, 2025

Dishwasher door couldn’t be repaired but Tim helped with determining it was under warranty but only using the manufacturers service..

Source: Google

Customer service response - Thank you for your positive feedback, Gary! We're glad Tim could assist you in determining the warranty status for your dishwasher.

Sears Home Services on June 16, 2025

Dave L

June 11, 2025

Russell E did a good job of explaining and settling the issue with the washer and the slow flow of water causing the issues.

Source: Google

Customer service response - Thank you for your positive feedback, Dave! We're glad to hear Russell E provided a clear explanation and resolved the issue with your washer.

Sears Home Services on June 12, 2025

Aumdoc C

June 11, 2025

Excellent service visit from repairman Russell. He was on time, courteous and paid full attention to the problem at hand. Very satisfied with his good advice.

Source: Google

Customer service response - Thank you for your positive feedback, Rick! We're thrilled to hear Russell provided timely, courteous service and valuable advice.

Sears Home Services on June 10, 2025

Average Rating: 4.7/5 (86 reviews)

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