60 Sears Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Melissa P
Did a great job. Technician told me some information I didn’t know that was very helpful.
Customer service response - Thank you for your positive feedback, Melissa! We're glad to hear our technician provided helpful information and did a great job.
Sears Home Services on July 22, 2025
Bill W
Great service. Parts were ordered and arrived before the install date. Technician did a super job. Would recommend for appliance repair.
Customer service response - Thank you for your positive feedback, Bill! We're glad to hear you were pleased with the timely parts delivery and the technician's work.
Sears Home Services on July 16, 2025
Lorie B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 10, 2025
Anne C
Russell was extremely knowledgeable and skilled. He was very, very courteous. He clearly explained what he was doing and why, so we could understand. He explained what he found to us, in a way I could understand, which helped us decide the path forward. I wish all servicemen could be as professional, capable, thorough and respectful as he.
Customer service response - Thank you for your positive feedback, Anne & Craig! We're thrilled to hear Russell provided knowledgeable, courteous, and professional service, and that his clear explanations were helpful to you.
Sears Home Services on July 10, 2025
Michael G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 01, 2025
Mary M
Russell was a very pleasant service man. Very knowledgeable.
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear Russell provided pleasant and knowledgeable service.
Sears Home Services on June 19, 2025
Barry W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 17, 2025
Gary A
Dishwasher door couldn’t be repaired but Tim helped with determining it was under warranty but only using the manufacturers service..
Customer service response - Thank you for your positive feedback, Gary! We're glad Tim could assist you in determining the warranty status for your dishwasher.
Sears Home Services on June 16, 2025
Dave L
Russell E did a good job of explaining and settling the issue with the washer and the slow flow of water causing the issues.
Customer service response - Thank you for your positive feedback, Dave! We're glad to hear Russell E provided a clear explanation and resolved the issue with your washer.
Sears Home Services on June 12, 2025
Aumdoc C
Excellent service visit from repairman Russell. He was on time, courteous and paid full attention to the problem at hand. Very satisfied with his good advice.
Customer service response - Thank you for your positive feedback, Rick! We're thrilled to hear Russell provided timely, courteous service and valuable advice.
Sears Home Services on June 10, 2025