60 Sears Way Reviews

Read reviews from customers who used our services at 60 Sears Way


Total reviews

143


Average Rating

4.8/5

September 21, 2026
Overall rating

Beth M,

Customer service response - Thank you for the amazing 5-star review, Beth! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790087529486

September 13, 2026
Overall rating

Russell did a very good job repairing our clothes washer

Donald R,

Customer service response - Thank you for your feedback, Donald! We're glad to hear Russell did a very good job repairing your clothes washer.

Sears Home Services on 1789397150052

August 31, 2026
Overall rating

Quickly isolated issue and corrected

John S,

Customer service response - Thank you for your feedback, John! We're glad to hear the issue was quickly isolated and corrected.

Sears Home Services on 1788220700404

August 19, 2026
Overall rating

Russell the tech was a wonderful experience. Russell got here on time got the part out of the box and told me the part for my gas stove that 2-10 Home warranty had order had been damaged in shipping.

Steve H,

Customer service response - Thank you for your feedback, Steve! We're glad to hear Russell provided a wonderful experience and informed you about the damaged part promptly.

Sears Home Services on 1787167469312

July 28, 2026
Overall rating

Very helpful and courteous!

ken Z,

July 22, 2026
Overall rating

Lois F,

Customer service response - Thank you for the amazing 5-star review, Lois! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784719751008

July 20, 2026
Overall rating

Hayward M,

Customer service response - Thank you for the amazing 5-star review, Hayward! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784583676035

July 15, 2026
Overall rating

Edwin C,

Customer service response - Thank you for the amazing 5-star review, Edwin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784211298700

June 11, 2026
Overall rating

April C,

Customer service response - Thank you for the amazing 5-star review, April! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781278520336

June 04, 2026
Overall rating

Frank G,

Customer service response - Thank you for the amazing 5-star review, Frank! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780670138152

June 04, 2026
Overall rating

Russell was awesome. Quickly diagnosed the issue and ordered the parts we needed!

Meridth J,

Customer service response - Thank you for your feedback, Meridth! We're glad to hear Russell was awesome and quickly diagnosed the issue and ordered the necessary parts.

Sears Home Services on 1780606503443

June 01, 2026
Overall rating

Quick and easy repair.

Richard G,

Customer service response - Thank you for your feedback, Richard! We're glad to hear the repair was quick and easy.

Sears Home Services on 1780345461631

May 14, 2026
Overall rating

Our service tech was professional and easy to communicate with. On time too

Sheryl N,

Customer service response - Thank you for your feedback, Sheryl! We're glad to hear the service tech was professional, easy to communicate with, and on time.

Sears Home Services on 1778781852875

May 10, 2026
Overall rating

Russell was excellent, on time, pleasant and knowledgeable.

Dale G,

Customer service response - Thank you for your feedback, Dale! We're glad to hear Russell was excellent, on time, pleasant, and knowledgeable.

Sears Home Services on 1778412995987

April 29, 2026
Overall rating

Came earlier then scheduled appointment which was nice. Could not fix leak because of age of appliance- no parts available. Did make recommendations as to keep machine or discard. Appreciated that. Good service.

Richard A,

Customer service response - Thank you for your feedback, Richard! We're glad to hear you appreciated the technician's recommendations and that the service was good.

Sears Home Services on 1777511047724

April 21, 2026
Overall rating

Russell was very professional and made the process very easy.

Rebecca S,

Customer service response - Thank you for your feedback, Rebecca! We're glad to hear Russell was professional and made the process easy for you.

Sears Home Services on 1776748143693

April 15, 2026
Overall rating

Awesome overall experience

Joe D,

Customer service response - Thank you for your feedback, Joe! We're glad to hear you had an awesome overall experience.

Sears Home Services on 1776295098389

April 08, 2026
Overall rating

Russel was on time. He did a great job diagnosing the problem, Then checking issue alternatives he found the drain line was clogged, removed the clog resulting in complete fix of problem. Thanks.

Brian A,

Customer service response - Thank you for your feedback, Brian! We're glad to hear Russel was on time and effectively diagnosed and fixed the problem.

Sears Home Services on 1775685047479

March 25, 2026
Overall rating

He was kind and helped resolve our issue.

robert L,

Customer service response - Thank you for your positive feedback, Robert! We're glad to hear you found the service kind and helpful in resolving your issue.

Sears Home Services on 1774398042630

March 24, 2026
Overall rating

Called Sears Appliance repair and scheduled a service call for my washer dryer combo. Russell arrived in less than 4 hours and inspected my machine. Very experienced and very honest man

Roland C,

Customer service response - Thank you for your positive feedback, Roland! We're glad to hear Russell provided prompt, experienced, and honest service for your washer dryer combo.

Sears Home Services on 1774313125334

March 09, 2026
Overall rating

Russell was very honest, fair, and gave good recommendation and fixed the problem with my

Sandy P,

Customer service response - Thank you for your positive feedback, Sandy! We're glad to hear Russell provided honest, fair service and helpful recommendations.

Sears Home Services on 1773015622786

January 15, 2026
Overall rating

Russell has been out here 2x..very knowledgeable, extremely professional and always on time 😀

Jacki F,

Customer service response - Thank you for your positive feedback, Jacki! We're glad to hear Russell provided knowledgeable, professional, and punctual service.

Sears Home Services on 1768527106921

January 11, 2026
Overall rating

Al B,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1768181369891

January 07, 2026
Overall rating

Rhonda O,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1767744668047

January 01, 2026
Overall rating

Russell arrived on time and quickly diagnosed and repaired my dryer issue.

Keith B,

Customer service response - Thank you for your positive feedback, Keith! We're glad to hear Russell provided timely and efficient service for your dryer issue.

Sears Home Services on 1767325431690

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