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2201 Henderson Mill Rd NE Reviews
Read reviews from customers who used our services at 2201 Henderson Mill Rd NE
Total reviews
380
Average Rating
4.5/5
Sears made it easy to book an appointment online and with only a days notice. I was surprised they had someone working on NYE, but Eli showed up on time and quickly found the problem. I also appreciate that he cleaned up before he left. I’d highly recommend Sears and Eli!
Mary D,
Customer service response - Thank you for your 5-star review, Mary! We're glad to hear that Eli provided timely service on NYE and that you appreciated his thoroughness.
Sears Home Services on 1735730531088
The repair was done on time and the technician was prompt, knowledgeable, pleasant and respectful of property.
Suzan B,
Customer service response - Thank you for your 5-star review, Suzan! We're glad to hear that our technician was prompt, knowledgeable, and respectful during the repair.
Sears Home Services on 1735531891688
Home warranty experience was good. Was happy Sears team contacted me to reschedule my appointment to an earlier day and time. Technician contacted me when he was on his way. Confirmed diagnosis of the issue with the furnace. Replaced the igniter and completed the job in about 30 minutes and restored heat to home.
Sharon W,
PATRICIA S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1735176601168
The technician was friendly, efficient, and gave me helpful advise for preventing future incidents involving my LG Washer.
Stefanie L,
Customer service response - Thank you for your 5-star review, Stefanie! We're glad to hear that our technician was friendly, efficient, and provided helpful advice for your LG Washer.
Sears Home Services on 1735177327599
Sears Home Warranty made my experience easy. The technician represented Sears well. He was reassuring kind courteous and knowledgeable. Job was completed in 45min. I’m a satisfied customer. All is well.
Bronze,
Customer service response - Thank you for your 5-star review, Bronze! We're glad to hear that our technician made your experience easy and that you're satisfied with the service.
Sears Home Services on 1734660430700
Graneze S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1734659328507
Xavier was very professional and fixed the problem with my dryer very quickly.
Robynne A,
Customer service response - Thank you for your 5-star review, Robynne! We're pleased to hear that Xavier was professional and quickly fixed your dryer issue.
Sears Home Services on 1734410052370
Alexis J,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1734407093744
The guys were great!
Doug B,
Customer service response - Thank you for your 5-star review, Doug! We're glad to hear that you had a great experience with our team.
Sears Home Services on 1734050657569
