2201 Henderson Mill Rd NE Reviews
Showing most recent reviews from verified customers of Sears Home Services
Iris S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on February 19, 2025
D M
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on January 27, 2025
Cassandra C
My Technician was professional, courteous, knowledgeable and kind. Thank You 🥰
Customer service response - Thank you for your 5-star review, Cassandra! We're glad to hear that your technician was professional, courteous, and knowledgeable.
Sears Home Services on January 27, 2025
Liz G
Our technician, Xavier, was professional, friendly, knowledgeable, and great at communicating. It was simple to make the appointment, with good follow-up messaging. The pricing was clear up front with no surprises. Overall, an easy resolution to our broken dryer.
Customer service response - Thank you for your 5-star review, Liz! We're glad to hear that Xavier provided professional and friendly service, and that the process was smooth and transparent for you.
Sears Home Services on January 26, 2025
Bruce B
Easy, fast, and efficient. Great service technician.
Customer service response - Thank you for your 5-star review, Bruce! We're glad to hear that you found our service easy, fast, and efficient.
Sears Home Services on January 26, 2025
Sandee G
The repairman was excellent!!!
Customer service response - Thank you for your 5-star review, Sandee! We're glad to hear that the repairman provided excellent service.
Sears Home Services on January 23, 2025
Walter C
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 23, 2025
Tee A
My Service Technician Anthony was very professional and knowledgeable.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 21, 2025
Karen S
The technician was very respectful and professional. He came into my home, didn’t have a problem putting on shoe covers, did some inspections, explained the problem in detail, repaired it and I’m highly satisfied.
Customer service response - Thank you for your 5-star review, Karen! We're glad to hear that our technician was respectful, professional, and provided a detailed explanation of the repair.
Sears Home Services on January 01, 2025
Mary D
Sears made it easy to book an appointment online and with only a days notice. I was surprised they had someone working on NYE, but Eli showed up on time and quickly found the problem. I also appreciate that he cleaned up before he left. I’d highly recommend Sears and Eli!
Customer service response - Thank you for your 5-star review, Mary! We're glad to hear that Eli provided timely service on NYE and that you appreciated his thoroughness.
Sears Home Services on January 01, 2025
