2201 Henderson Mill Rd NE Reviews
Showing most recent reviews from verified customers of Sears Home Services
Laura K
Ian was incredibly helpful!
Customer service response - Thank you for your kind words; we'll let Ian know how much you appreciated his help!
Sears Home Services on June 10, 2024
Janet
Javonta was great, gave me a call when he was 15 min away. Was very professional and definitely went above and beyond to explain things to me and answer my questions.
Customer service response - Thank you for your kind words! We're thrilled to hear Javonta provided exceptional service and are grateful you took the time to share your experience.
Sears Home Services on June 07, 2024
Marley M
Customer service response - A big thank you, Marley, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 05, 2024
Seth B
Tech quickly identified and repaired oven relay control board with solder repair. Tech was great and friendly. No parts were replaced so I'm left wondering who is pocketing the $341 for 1 hour of labor.
Customer service response - Thank you for acknowledging our technician's efficiency and friendliness. We're sorry for any confusion regarding the billing; our pricing reflects the expertise and tools required to diagnose and fix complex issues quickly.
Sears Home Services on June 05, 2024
Patricia G
Miguel R. was thorough and knowledgeable. He exuded great customer service as he repaired my refrigerator. He is certainly an asset to your Repair Service Department.
Customer service response - Thank you for your kind words about Miguel! We're proud he's part of our team and thrilled to hear about your positive experience with our repair service.
Sears Home Services on June 03, 2024
Josephine C
Customer service response - A big thank you, Josephine, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Johnnie W
Kern, was professional and very considerate. He showed up and handled business. Thanks again.
Customer service response - Thank you for acknowledging Kern's professionalism and consideration. We're thrilled he could provide you with satisfactory service!
Sears Home Services on June 03, 2024
Louise S
Courteous, professional, knowledgeable, efficient, and pleasant technician.
Customer service response - Thank you for your kind words about our technician; we aim to provide courteous and professional service to all our customers.
Sears Home Services on June 03, 2024
T I
Evan was smart, professional and humble. His work was beyond reproach!
Customer service response - Thank you for your kind words about Evan and his outstanding work; we're delighted to hear about your positive experience with our service.
Sears Home Services on May 28, 2024
Paul P
Customer service response - A big thank you, Paul, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 21, 2024