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802-552-4364
2201 Henderson Mill Rd NE Reviews
Read reviews from customers who used our services at 2201 Henderson Mill Rd NE
Total reviews
350
Average Rating
4.5/5
Ian was great- prompt, friendly and offered advice on maintenance of machine.
Mary D,
Customer service response - Thank you for your 5-star review, Mary Grace! We're glad to hear that Ian was prompt, friendly, and provided helpful maintenance advice.
Sears Home Services on 1745363349191
My technician, Aaron, diligently determined the source of my oven’s problem even though it appeared to be working. I’m so happy and grateful for his perseverance.
eharden9,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1745298130459
Nigel was very knowledgeable, diligent, and helpful!
Sally W,
Customer service response - Thank you for your 5-star review, Sally! We're glad to hear that Nigel was knowledgeable, diligent, and helpful during your service.
Sears Home Services on 1744941256023
Anthony was very friendly and professional. We will request him whenever we need service.
Pam S,
Customer service response - Thank you for your 5-star review, Pam! We're glad to hear that Anthony was friendly and professional, and we look forward to assisting you again in the future.
Sears Home Services on 1744856370743
Ashley R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1744335587609
Service Technician was great...on time and knowledgeable! However, Sears Home Services procedures, policy, scheduling service, ability to make direct contact is awful and needs review to avoid the numerous inconveniences encountered by customers. I experienced two previous services scheduled with both being no-shows, no-calls, no-texts etc. Ultimately it took 5 Service calls scheduled to somewhat resolve my issue. I was very satisfied with the last service tech, however, I am totally dissatisfied with Sears Home Services business practices.
Sheritta G,
Customer service response - Thank you for your feedback, Sheritta. We're glad to hear you were satisfied with the technician, but we're sorry for the scheduling issues you faced. We appreciate your input and will work on improving our processes.
Sears Home Services on 1743988180585
Arrived on schedule... Did all his checks on my 23 yr old treadmill... Done in 20 mins... Very satisfied with the service... Have had these service warranties for all these years... Unit still running... I am still running...
Thomas O,
Customer service response - Thank you for your 5-star review, Thomas! We're glad to hear that our technician provided timely and satisfying service for your treadmill.
Sears Home Services on 1743726898908
Louise L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1743643372572
george E,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1743555450667
Technician was very detailed and professional. Well mannered and knows his job. I highly recommended using a Sears Technician at all times. I am very pleased with the work that was done on my washer and dryer and the explanation given.
Monica R,
Customer service response - Thank you for your 5-star review, Monica! We're glad to hear that our technician was detailed, professional, and provided a thorough explanation for your washer and dryer service.
Sears Home Services on 1743383678263
