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2201 Henderson Mill Rd NE Reviews
Read reviews from customers who used our services at 2201 Henderson Mill Rd NE
Total reviews
350
Average Rating
4.5/5
Sam A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1764911144365
Anthony, (technician) was excellent and provided great service!!
B H,
Customer service response - Thank you for your 5-star review, B Hurst! We're glad to hear that Anthony provided excellent service.
Sears Home Services on 1764910575599
David was great and explained why the machine was not working properly and showed us how to troubleshoot it. It was due to operator error and his patience was very appreciated.
Rita B,
Customer service response - Thank you for your 5-star review, Rita! We're glad to hear that David was great, explained the issue clearly, and showed you how to troubleshoot it.
Sears Home Services on 1764729902188
Dorna S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1763952795448
Valaire W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1763346803199
The Technician was punctual, knowledgeable as well as friendly.
Sibyl P,
Customer service response - We appreciate the 5-star rating, Sibyl! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1763085519437
Shaquille was VERY Professional and concern! He did A Great job!
Linda B,
Customer service response - Thank you for your 5-star review, Linda! We're glad to hear that Shaquille was professional and did a great job.
Sears Home Services on 1763084335018
Timely visit. Excellent service from IAN on 12/10/25. I hope to use him again. Thanks.
William T,
Customer service response - Thank you for your 5-star review, William! We're glad to hear that you received excellent and timely service.
Sears Home Services on 1763084026835
I reported my problem in early October, the first tech came on Oct17, parts delivered 22Oct and it was just repaired today Nov13. The tech today, Ricardo was very nice and extremely efficient. I wish Sears would’ve been more responsive to me as a customer though. For that part I give a 1.
annetted55,
Customer service response - Thank you for your feedback. We're glad to hear Ricardo was nice and efficient, but we're sorry for the delays you experienced. Please contact us directly for further assistance.
Sears Home Services on 1763083858918
Aaron is the ultimate professional! Courteous and diligent.
Donnell B,
Customer service response - Thank you for your 5-star review, Donnell! We're glad to hear that Aaron was courteous and diligent in his service.
Sears Home Services on 1763000572725
