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2201 Henderson Mill Rd NE Reviews
Read reviews from customers who used our services at 2201 Henderson Mill Rd NE
Total reviews
380
Average Rating
4.5/5
Shaquille was VERY Professional and concern! He did A Great job!
Linda B,
Customer service response - Thank you for your 5-star review, Linda! We're glad to hear that Shaquille was professional and did a great job.
Sears Home Services on 1763084335018
Timely visit. Excellent service from IAN on 12/10/25. I hope to use him again. Thanks.
William T,
Customer service response - Thank you for your 5-star review, William! We're glad to hear that you received excellent and timely service.
Sears Home Services on 1763084026835
I reported my problem in early October, the first tech came on Oct17, parts delivered 22Oct and it was just repaired today Nov13. The tech today, Ricardo was very nice and extremely efficient. I wish Sears would’ve been more responsive to me as a customer though. For that part I give a 1.
annetted55,
Customer service response - Thank you for your feedback. We're glad to hear Ricardo was nice and efficient, but we're sorry for the delays you experienced. Please contact us directly for further assistance.
Sears Home Services on 1763083858918
Aaron is the ultimate professional! Courteous and diligent.
Donnell B,
Customer service response - Thank you for your 5-star review, Donnell! We're glad to hear that Aaron was courteous and diligent in his service.
Sears Home Services on 1763000572725
peter W,
Customer service response - Thank you so much for the 5-star rating, Peter! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1762911842908
Sherry I,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1762473130758
The technician was fast and efficient and thoroughly explained what the issue was that was easy to understand.
B. W,
Customer service response - Thank you for your 5-star review, B. Williams! We're glad to hear that our technician was fast, efficient, and provided a clear explanation of the issue.
Sears Home Services on 1762472200940
Alphonso seemed to handle project efficiently even going above and beyond to get the part to fix in same day. And personable too.
LulaP,
Customer service response - Thank you for your 5-star review! We're glad to hear that Alphonso was efficient, personable, and went above and beyond to fix your issue the same day.
Sears Home Services on 1762390745736
Professional, personable and efficient.
Susan B,
Customer service response - Thank you for your 5-star review, Susan! We're glad to hear that you found our service professional, personable, and efficient.
Sears Home Services on 1762299832122
Terry was excellent. The overall AI non-human system was horrible when I couldn’t get any information about when he would be arriving
ToddAndMini H,
Customer service response - Thank you for your 5-star review, ToddAndMini! We're glad to hear Terry was excellent, but we're sorry to hear about the issues with the AI system. Please contact us directly for further assistance.
Sears Home Services on 1762299994093
