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2201 Henderson Mill Rd NE Reviews
Read reviews from customers who used our services at 2201 Henderson Mill Rd NE
Total reviews
380
Average Rating
4.5/5
Professionally resolved our issue in a timely manner. Good job.
Mattie H,
Customer service response - Thank you for your 5-star review, Mattie! We're glad to hear that your issue was professionally resolved in a timely manner.
Sears Home Services on 1746069797955
Kim L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1745978727310
Good guy and I would recommend
John H,
Customer service response - Thank you for your 5-star review, John! We're glad to hear that you had a positive experience and would recommend our service.
Sears Home Services on 1745534721695
Excellent service and helping to find what I needed
Ken P,
Customer service response - Thank you for your 5-star review, Ken! We're glad to hear that you received excellent service and found what you needed.
Sears Home Services on 1745452350032
Ian was great- prompt, friendly and offered advice on maintenance of machine.
Mary D,
Customer service response - Thank you for your 5-star review, Mary Grace! We're glad to hear that Ian was prompt, friendly, and provided helpful maintenance advice.
Sears Home Services on 1745363349191
My technician, Aaron, diligently determined the source of my oven’s problem even though it appeared to be working. I’m so happy and grateful for his perseverance.
eharden9,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1745298130459
Nigel was very knowledgeable, diligent, and helpful!
Sally W,
Customer service response - Thank you for your 5-star review, Sally! We're glad to hear that Nigel was knowledgeable, diligent, and helpful during your service.
Sears Home Services on 1744941256023
Anthony was very friendly and professional. We will request him whenever we need service.
Pam S,
Customer service response - Thank you for your 5-star review, Pam! We're glad to hear that Anthony was friendly and professional, and we look forward to assisting you again in the future.
Sears Home Services on 1744856370743
Ashley R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1744335587609
Service Technician was great...on time and knowledgeable! However, Sears Home Services procedures, policy, scheduling service, ability to make direct contact is awful and needs review to avoid the numerous inconveniences encountered by customers. I experienced two previous services scheduled with both being no-shows, no-calls, no-texts etc. Ultimately it took 5 Service calls scheduled to somewhat resolve my issue. I was very satisfied with the last service tech, however, I am totally dissatisfied with Sears Home Services business practices.
Sheritta G,
Customer service response - Thank you for your feedback, Sheritta. We're glad to hear you were satisfied with the technician, but we're sorry for the scheduling issues you faced. We appreciate your input and will work on improving our processes.
Sears Home Services on 1743988180585
