2201 Henderson Mill Rd NE Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sandee G
The repairman was excellent!!!
Customer service response - Thank you for your 5-star review, Sandee! We're glad to hear that the repairman provided excellent service.
Sears Home Services on January 23, 2025
Walter C
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 23, 2025
Tee A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 21, 2025
Karen S
The technician was very respectful and professional. He came into my home, didn’t have a problem putting on shoe covers, did some inspections, explained the problem in detail, repaired it and I’m highly satisfied.
Customer service response - Thank you for your 5-star review, Karen! We're glad to hear that our technician was respectful, professional, and provided a detailed explanation of the repair.
Sears Home Services on January 01, 2025
Mary D
Sears made it easy to book an appointment online and with only a days notice. I was surprised they had someone working on NYE, but Eli showed up on time and quickly found the problem. I also appreciate that he cleaned up before he left. I’d highly recommend Sears and Eli!
Customer service response - Thank you for your 5-star review, Mary! We're glad to hear that Eli provided timely service on NYE and that you appreciated his thoroughness.
Sears Home Services on January 01, 2025
Suzan B
The repair was done on time and the technician was prompt, knowledgeable, pleasant and respectful of property.
Customer service response - Thank you for your 5-star review, Suzan! We're glad to hear that our technician was prompt, knowledgeable, and respectful during the repair.
Sears Home Services on December 29, 2024
Sharon W
Home warranty experience was good. Was happy Sears team contacted me to reschedule my appointment to an earlier day and time. Technician contacted me when he was on his way. Confirmed diagnosis of the issue with the furnace. Replaced the igniter and completed the job in about 30 minutes and restored heat to home.
PATRICIA S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 25, 2024
Stefanie L
The technician was friendly, efficient, and gave me helpful advise for preventing future incidents involving my LG Washer.
Customer service response - Thank you for your 5-star review, Stefanie! We're glad to hear that our technician was friendly, efficient, and provided helpful advice for your LG Washer.
Sears Home Services on December 25, 2024
Bronze
Sears Home Warranty made my experience easy. The technician represented Sears well. He was reassuring kind courteous and knowledgeable. Job was completed in 45min. I’m a satisfied customer. All is well.
Customer service response - Thank you for your 5-star review, Bronze! We're glad to hear that our technician made your experience easy and that you're satisfied with the service.
Sears Home Services on December 19, 2024
