2201 Henderson Mill Rd NE Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (216 reviews)

Cam A

March 07, 2024

Eli has wonderful customer service skills as well as technical expertise. We appreciate him working with us to get the job done!

Source: Google

Customer service response - Thank you for your kind words about Eli's customer service skills and technical expertise. We're glad he was able to help you with the job.

Sears Home Services on March 07, 2024

George D

January 30, 2024

On time and very professional!

Source: Google

Customer service response - Thank you so much for taking the time to leave a review! We really appreciate your kind words and we're glad to hear that we were able to provide prompt and professional service for you.

Sears Home Services on January 31, 2024

Brandi M

February 05, 2024

Amazing customer service! The technician called to let me know he was 30 minutes out, showed up on time. Plus, had the part and was able to complete my repair without a second trip! Outstanding!

Source: Google

Customer service response - Thank you so much for your kind review! We're thrilled to hear that you had an amazing experience with our technician and that your repair was completed efficiently. We appreciate your feedback and thank you for choosing Sears Appliance Repair.

Sears Home Services on February 05, 2024

Linda C

February 09, 2024

Nice and friendly.

Source: Google

Customer service response - Thank you for leaving a review! We appreciate your kind words and are glad that you found our service nice and friendly.

Sears Home Services on February 09, 2024

Michael C

January 18, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on January 19, 2024

leticia M

January 17, 2024

Very thorough and helpful.

Source: Google

Customer service response - Thank you for your review! We appreciate your kind words and are glad that Sears Appliance Repair was thorough and helpful for you.

Sears Home Services on January 18, 2024

Edna J

January 17, 2024

Pleasant demeanor explain med the job and provided info for better use. Thanks

Source: Google

Customer service response - Thank you for taking the time to leave a review of our appliance repair service. We are glad that you found our technician to have a pleasant demeanor and provide helpful information for better use. We appreciate your feedback!

Sears Home Services on January 17, 2024

Erin C

February 05, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on February 05, 2024

Larry B

February 07, 2024

Kern is outstanding. Took the dryer completely apart and checked circuits and checked exhaust—found the problem—cured the problem and put the dryer back together.

Source: Google

Customer service response - Thank you for taking the time to leave a review with Sears Appliance Repair. We appreciate your feedback and are glad to hear that Kern provided outstanding service and successfully resolved the issue with your dryer.

Sears Home Services on February 07, 2024

Marcia P

January 26, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Marcia! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on January 26, 2024

Average Rating: 4.6/5 (216 reviews)
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