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7902 Citrus Park Town Center Mall Reviews
Read reviews from customers who used our services at 7902 Citrus Park Town Center Mall
Total reviews
199
Average Rating
4.6/5
Service was good and easy to get an appointment but prices are WAY TOO EXPENSIVE!!
Diane M,
Customer service response - Thank you for your feedback, Diane! We're happy to hear the service and appointment process were good, but we understand your concern about pricing.
Sears Home Services on 1771547845919
The GE dishwasher issue was fixed as expected, though it took a few reschedules.
Subhajit S,
Customer service response - Thank you for your feedback, Subhajit! We're happy to hear the issue was resolved, and we appreciate your patience with the rescheduling.
Sears Home Services on 1744940719820
Dave C,
Customer service response - Thanks for the great rating, Dave! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1742345880487
Cloeta J,
Customer service response - Thank you for rating us, Cloeta. Please reach out if you need anything else related to Sears Appliance Repair! Your feedback is valuable to us, and we're here to assist you.
Sears Home Services on 1706219971530
Denise D,
Customer service response - Thank you for the 4-star rating, Denise! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1706004328871
Sears was more interested in selling me a service contract they were interested in the repair I needed. I couldn’t cope with the high pressure sales position the operator was taking. I thanked her for her time and moved on.
nancy -,
Customer service response - We apologize for the discomfort caused by our sales approach, and thank you for bringing this to our attention. We appreciate your feedback and will strive to improve our customer service experience.
Sears Home Services on 1721275781410
just ok. i wouldn;t recommend him
ESTHER L,
Customer service response - We're sorry to hear that your experience was just okay. Thank you for sharing your feedback.
Sears Home Services on 1717601554658
Anthony was very good, very thorough. Nice young man. No complaints. Scheduler maybe not so good. I was told appt. between 1-5. Anthony called me around 10:00 am to say he was 40 minutes from my house. I let him come but this was not the time the scheduler gave me. I was at the grocery store and had other things to do in the morning.
Yvonne Z,
Customer service response - Thank you for your kind words about Anthony's service. Apologies for the confusion with scheduling, and we appreciate your understanding and flexibility.
Sears Home Services on 1716439437528
My scheduled time was between 8-12 tech arrived at around 3. He was very pleasant and did a good job with the repair. But he moved the washer to repair it- but did not move it back to its correct position
Darlene S,
Customer service response - Hi Darlene, we appreciate you taking the time to leave us a rating. We hope we can serve you again with Sears Appliance Repair in the future. Thanks!
Sears Home Services on 1716340549089
He called and asked if I replaced the parts as if he didn't want to come finish the job he started. They never showed for their first appointment to install the be parts. Then said as he was leaving if it still makes noise it's loaded wrong. Loaded wrong? There are only a few ways to load in dishes. Sounds like they are trying to get out of it if it wasn't really fixed.
Dale P,
Customer service response - Thank you for taking the time to bring this to our attention, Dale. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1722417839854
