7902 Citrus Park Town Center Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mark D
Highly recommend for your appliance repair needs. Kenny & the team at Sears communicated very well before, during & after the work. Kenny was professional, respectful to our property, & knowledgeable.
Customer service response - Thank you for your recommendation, Mark! We're delighted to hear that Kenny and the team provided excellent communication and professional service.
Sears Home Services on May 18, 2025
Marilyn M
If it wasn't for James being so friendly and professional I would give this experience an D.I have never dealt with a company that gives an estimated arrival time from 8-5? Was told he would be arriving at 2;52 and that time passed and then around 4or 5 I get a phone call that he will be here tomorrow --Mother"s Day!! No way to talk to someone??Sears needs to do Much Better. James did fix the problem but frustrating with arrival times and not able to talk to anyone.
Customer service response - Thank you for your feedback, Marilyn. We're happy to hear James was friendly and professional, but we apologize for the scheduling issues and communication challenges you faced.
Sears Home Services on May 12, 2025
Pelican M
Everything went great and we got good tips on our other appliances that he wasn’t even here to fix
Customer service response - Thank you for your feedback! We're delighted to hear everything went great and that you received helpful tips for your other appliances.
Sears Home Services on May 12, 2025
Jessica F
Knowledge and good communication
Customer service response - Thank you for your feedback, Jessica! We're delighted to hear that you experienced knowledgeable service and good communication.
Sears Home Services on May 08, 2025
curtis W
Josh was Awesome. Very Professional and Knowledgeable. Diagnosed and fix the problem in a matter of minutes. Great job Josh. 👍
Customer service response - Thank you for your feedback, Curtis! We're delighted to hear that Josh provided professional and knowledgeable service, quickly diagnosing and fixing the problem.
Sears Home Services on May 07, 2025
Laurie M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 05, 2025
Gordon W
Punctual, polite, knowledgeable repairman. Offered this to maintain refrigerator as well. Parts available on service truck.
Customer service response - Thank you for your feedback, Gordon! We're delighted to hear that our repairman was punctual, polite, and knowledgeable, and that parts were readily available.
Sears Home Services on May 05, 2025
K.L. R
Great service! Artez N. was professional, timely, keep the job site very clean and did exactly what was promised. Sears Appliance Repair is highly recommended.
Customer service response - Thank you for your recommendation, K.L.! We're delighted to hear that Artez N. provided professional and timely service while keeping the job site clean.
Sears Home Services on April 27, 2025
Christina G
The technician was very professional and knowledgeable.
Customer service response - Thank you for your feedback, Christina! We're delighted to hear that our technician was professional and knowledgeable.
Sears Home Services on April 17, 2025
Carl S
Kenneth was awesome!!! On time, extremely knowledgeable, very clean, and professional! Didn't try to offer "extra" things. He was very honest and transparent.
Customer service response - Thank you for your feedback, Carl! We're delighted to hear that Kenneth provided timely, knowledgeable, and honest service.
Sears Home Services on April 10, 2025
