Appointment Lookup
802-552-4364
16750 South Highway 441 Reviews
Read reviews from customers who used our services at 16750 South Highway 441
Total reviews
284
Average Rating
4.5/5
The Tech fixed the problem however, we had to wait 7 days before he could arrive, which meant 7 days without air-conditioning. I think the company should not be able to respond to the issue if they cannot provide service in a timely fashion.
Lisa C,
Customer service response - Thank you for your feedback, Lisa. We're glad the technician resolved the issue, but we apologize for the delay in service. We appreciate your patience and will work on improving our response times.
Sears Home Services on 1726453680367
Mark L,
Customer service response - Thank you for awarding us a solid 4-star rating, Mark! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on 1712617867695
Gwendolyn A,
They were ok. Still waiting on them to schedule a time to replace the parts
Jeremy M,
Hard to cancel. I eventually stopped paying the monthly service just for them to cancel
Lan L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1727321383921
Mostly appliances and tools in the store. Not much to browse. Light on customers. Store is nice and clean.
Kev L,
Just looking !
Tom R,
Went to look at Refrigerators. They did not have what we were looking for and left. Can't really score them.
DONALD B,
The technician was very good and professional. However, the window we were given was 8 am to 5 pm and he only came at 6 pm : waited all day. This was the THIRD appointment. The first two were cancelled by Sears late in the afternoons after we waited all day for two days. That is not acceptable and shows a lack of planning by the scheduling department or they are trying to fit in to many service call. Only giving it two stars instead on one because the technician was good.
Yvonne P,
Customer service response - We apologize for the trouble you've faced, Yvonne. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1743130913138
They don't carry parts in-store you have to order parts with a 1-800 number
Jenny R,
