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802-552-4364
16750 South Highway 441 Reviews
Read reviews from customers who used our services at 16750 South Highway 441
Total reviews
279
Average Rating
4.5/5
Gwendolyn A,
They were ok. Still waiting on them to schedule a time to replace the parts
Jeremy M,
Hard to cancel. I eventually stopped paying the monthly service just for them to cancel
Lan L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1727321383921
Mostly appliances and tools in the store. Not much to browse. Light on customers. Store is nice and clean.
Kev L,
Just looking !
Tom R,
Went to look at Refrigerators. They did not have what we were looking for and left. Can't really score them.
DONALD B,
The technician was very good and professional. However, the window we were given was 8 am to 5 pm and he only came at 6 pm : waited all day. This was the THIRD appointment. The first two were cancelled by Sears late in the afternoons after we waited all day for two days. That is not acceptable and shows a lack of planning by the scheduling department or they are trying to fit in to many service call. Only giving it two stars instead on one because the technician was good.
Yvonne P,
Customer service response - We apologize for the trouble you've faced, Yvonne. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1743130913138
They don't carry parts in-store you have to order parts with a 1-800 number
Jenny R,
Not a good experience. Technician not communicative. No way to speak to a live customer service agent. Stay away from this company!
Bruce B,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1773015835368
Your technician never showed up for the appointment on Saturday, December 13th. Waited all day. Not even a phone call. Your customer service is the worst I have ever experienced. You failed. No stars for you.
marian B,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1765769013891
