16750 South Highway 441 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (240 reviews)

Diana W

December 20, 2024

Repair person was very good came on time did a good job very friendly thank you very much.... I'm not happy with your system though you can never talk to a real life human being that's sucks

Source: Google

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on August 08, 2024

Gary B

August 07, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 07, 2024

Nancy C

August 01, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review, Nancy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 01, 2024

Mark J

August 01, 2024
Source: Google

Customer service response - Hi Mark, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 01, 2024

Patricia J

July 24, 2024

My experience with the service representative was beyond a 5. I believe his name was Chris. He was polite, very experienced, extremely neat in his appearance. Figured out what was wrong and got my refrigerator running in short order. And knowing that as an older woman I could not move my appliance he moved it so I Could clean behind it, he also cleaned the coils. I am very glad to keep my policy with Assurance. He really went beyond to make me a happy customer. Thank you.

Source: Google

Michael P

July 23, 2024
Source: Google

Customer service response - A big thank you, Michael, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 24, 2024

Samuel C

July 17, 2024

Technician Selwyn was excellent. He identified the problem and fixed it in less than 30 minutes. Sears Home Services is lucky to have him.

Source: Google

Customer service response - Thank you for your kind words about Technician Selwyn; we're proud to have him on our team and glad he could solve your problem efficiently. Your satisfaction is our top priority at Sears Home Services.

Sears Home Services on July 17, 2024

Rob B

July 11, 2024

Stuart was great

Source: Google

Customer service response - Thank you for your positive feedback about Stuart! We're thrilled to hear you had a great experience with our service.

Sears Home Services on July 11, 2024

Ed C

July 07, 2024

Excellent service. So many companies seem to have lost it . Ed

Source: Google

Customer service response - Thank you for your kind words, Ed. We're proud to provide excellent service and stand out from the rest.

Sears Home Services on July 07, 2024

Lourdes R

July 07, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on July 07, 2024

Average Rating: 4.5/5 (240 reviews)