901 US27 N Ste 130 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Monica L
He was very nice and polite.
Customer service response - Thank you for your kind words, Monica! We're delighted to hear you had a positive experience with our technician.
Sears Home Services on September 05, 2024
Harold H
Robert was great. Knew what he was doing. Made update phone calls
Customer service response - Thank you for your positive feedback! We're delighted to hear that Robert provided knowledgeable service and kept you updated throughout the process.
Sears Home Services on August 20, 2024
Lawrence B
Great work
Customer service response - Thank you for your kind words! We're delighted to hear you're pleased with our work.
Sears Home Services on July 31, 2024
Susie C
Personal, polite, professional!
Customer service response - Thank you for highlighting our team's dedication to professionalism and courtesy. We're thrilled you had a positive experience!
Sears Home Services on July 22, 2024
Rex R
Efrain Tech 117 is an incredible employee. Our refrigerator is covered by the Sears full home warranty and has been out of service and broken since August and we still don’t have a replacement and Efrain has tried his best to be the go-between and help us get through this because we’ve been customer for 20+ years. They keep sending him back to fix something that they don’t even make parts for so he took the parts back for after two months of setting at my house. I’m tired spending so much time on the phone,taking to a computer, then, when you finally reset a human voice, it’s someone that cannot speak English very well or very plain and then you’ve gotta go through explaining everything all over. Still waiting on a coupon from the Resolution department for a replacement Refrigerator, which they agreed to. The holidays are coming up and it’d be nice to have a refrigerator that has ice and I don’t have to buy 30 or 40 bags of ice.phone calls
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 27, 2024
Debbie M
Customer service response - Thank you so much for the fantastic 5-star rating, Debbie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 27, 2024
Barbara L
Customer service response - A big thank you, Barbara, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 25, 2024
Ray A
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 19, 2024
Derrick B
Ephraim is a knowledgeable, professional and courteous Tech. 👍👍👍👍👍👍👍
Customer service response - Thank you for recognizing Ephraim's professionalism and skills! We're thrilled to have provided you with a positive service experience.
Sears Home Services on June 17, 2024
Christine R
Technician is very knowledgeable, professional, efficient. Pleasure to have him do the work
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on June 03, 2024
