901 US27 N Ste 130 Reviews
Read reviews from customers who used our services at 901 US27 N Ste 130
Total reviews
55
Average Rating
4.7/5
Efrain Tech 117 is an incredible employee. Our refrigerator is covered by the Sears full home warranty and has been out of service and broken since August and we still don’t have a replacement and Efrain has tried his best to be the go-between and help us get through this because we’ve been customer for 20+ years. They keep sending him back to fix something that they don’t even make parts for so he took the parts back for after two months of setting at my house. I’m tired spending so much time on the phone,taking to a computer, then, when you finally reset a human voice, it’s someone that cannot speak English very well or very plain and then you’ve gotta go through explaining everything all over. Still waiting on a coupon from the Resolution department for a replacement Refrigerator, which they agreed to. The holidays are coming up and it’d be nice to have a refrigerator that has ice and I don’t have to buy 30 or 40 bags of ice.phone calls
Rex R,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1719550456987
Debbie M,
Customer service response - Thank you so much for the fantastic 5-star rating, Debbie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1719476362658
Barbara L,
Customer service response - A big thank you, Barbara, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719294347465
Ray A,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718854561189
Ephraim is a knowledgeable, professional and courteous Tech. 👍👍👍👍👍👍👍
Derrick B,
Customer service response - Thank you for recognizing Ephraim's professionalism and skills! We're thrilled to have provided you with a positive service experience.
Sears Home Services on 1718675843412
Technician is very knowledgeable, professional, efficient. Pleasure to have him do the work
Christine R,
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on 1717401548316
maria G,
Customer service response - Thank you so much for the fantastic 5-star rating, maria! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1716456072152
The technicians repair performance and his customer considerations were both OUTSTANDING
Malcolm B,
Customer service response - We're thrilled to hear about your positive experience with our technician's quality of work and customer service. Thank you for taking the time to share your feedback!
Sears Home Services on 1716172397957
Mike was very helpful + knowledgeable!
Carolyn E,
Customer service response - We're thrilled to hear Mike was of great assistance, and we greatly appreciate your positive feedback. Thank you for choosing us for your appliance repair needs!
Sears Home Services on 1711927299256
Just repair man, was amazing. He was very skilled in his profession, knew exactly what to do, he had the tools to do it with, and was outstanding in his demeanor and his professionalism. He represented your organization in and outstanding manner and I would definitely want him again should anything ever happen to my refrigerator again.
Robert S,
Customer service response - We're thrilled to hear about your positive experience with our technician and his professionalism. Thank you for taking the time to share your feedback and for trusting us with your appliance repair needs.
Sears Home Services on 1710995353496