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901 US27 N Ste 130 Reviews
Read reviews from customers who used our services at 901 US27 N Ste 130
Total reviews
55
Average Rating
4.7/5
Sharr4022,
The technicians are good, but the way the business is conducted with the service warranty is done poorly. They waste the customers time and the last repair drug on for two months.
Jill S,
Customer service response - We apologize for any inconvenience caused by the way our service warranty is being handled. We appreciate your feedback and will take it into consideration to improve our business operations. Thank you for taking the time to share your experience.
Sears Home Services on 1707369403417
Will they show up for scheduled repair...Havent last 2 months. Run away as fast as you can
Alan D,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1719474468131
Although the service tech was fine and repair went well on the otherhand SEARS HOME SERVICES HAS AWFUL CUSTOMER SERVICE PLUS GOOD LUCK GETTING TO TALK TO A LIVE AGENT. I DO NOT RECOMMEND!!!!!
Bryan S,
Customer service response - We apologize for the trouble you've faced, Bryan. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1735732981949
The technician, Rob, was wonderful. Sears wanted well over $600 to replace a freezer door gasket. Whaaat? Of course, we declined, but still had to pay $127.33 for a service call. Unbelievable. NEVER AGAIN WILL I CALL SEARS APPLIANCE REPAIR.......E V E R. What a scam and a rip off to people that buy their appliances.
Linda C,
Customer service response - We apologize for the trouble you've faced, Linda. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1727587533387
